Windows 10: email link not opening

Discus and support email link not opening in Browsers and Email to solve the problem; I am running Windows 10 v 1903 64bit,also Firefox Quantum 68.0.164bit.My Email is Outlook. When I open an Email I get a link with letters and numbers... Discussion in 'Browsers and Email' started by Terrysutt, Aug 13, 2019.

  1. Terrysutt Win User

    email link not opening


    I am running Windows 10 v 1903 64bit,also Firefox Quantum 68.0.164bit.My Email is Outlook.
    When I open an Email I get a link with letters and numbers like a code(see screenshot)but when I click on them
    nothing happens,I have to close the email programme to read them on the desktop.Is there any way to open
    them in Outlook?

    :)
     
    Terrysutt, Aug 13, 2019
    #1

  2. problem opening email links

    Hi Rich,

    Thanks for replying to us with the status of your issue.

    We appreciate you for trying the troubleshooting steps.

    To assist you better, I like to know; are you able to access the link from any different computer?

    I suggest you to start your system safe mode with Networking and check if your able to access the links form Emails. If you are able to access the links in safe mode with networking then perform clean boot in your system.

    Follow the below steps:

    Step 1: To start your system in safe mode with Networking, follow the below steps:


    • Press and hold Shift key and
      restart
      your Computer.

    • Select Troubleshoot.

    • Select Advance Option.

    • Select Startup Settings.

    • Follow the on Screen instruction.

    • Select Safe mode with Networking, from the list of options


    Step 2: Perform Clean boot.

    A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program.

    https://support.microsoft.com/en-us/kb/929135

    Note: Steps mentioned for Windows 8/8.1, will work fine with Windows 10.

    Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.



    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Aug 13, 2019
    #2
  3. John Vil Win User
    Can't open Outlook links in Edge

    Hi,

    In order for us to assist you better, kindly answer the questions below:

    • Dose this problem occur on a particular website or all the links you try to open from Outlook?
    • What troubleshooting steps have you done?

    In the meantime, we suggest that you reset Microsoft Edge. Kindly refer to the steps below:

    • Open Microsoft Edge.
    • Click on More options […].
    • Click on Settings.
    • Click on ‘Choose what to clear’.
    • Select all of them and click on Clear all.

    We look forward for your reply.
     
    John Vil, Aug 13, 2019
    #3
  4. jmdraft Win User

    email link not opening

    Can not open emails in chrome


    Recently returned from hospital, I’m trying to open my emails I Chrome gmail.

    Please provide step by step instructions to return gmail to default view and function so that I may open my email.

    Since I can’t open and see the responses provided.

    Please send them to both my gmail and to my yahoo email address: L: @yahoo.com
     
    jmdraft, Aug 13, 2019
    #4
Thema:

email link not opening

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