Windows 10: Email messages disappearing

I got a new laptop. I have been using WIN 7 with Outlook Mail app and now WIN 10 with Windows Mail App. My email messages remained in the viewing pane until I deleted them in Outlook. Now in Mail they disappear from the viewing pane in a couple of days on their own . This is very disconcerting for me as I typically leave messages, some for a really long time, in that pane. I cannot figure how to keep these messages. There must be some way to tell the app not to delete my messages????

:)

 

Emails disappear after being read

Hi

Using Outlook 2007 and Exhange 2003. When I read an email it disappears. It doesn't go to the deleted folder and my view is set to 'Messages'. Googled it and couldn't find anything useful. Any ideas?

 

Emails disappear after being read

use thunderbird, or gmail.
Or use thunderbird to read your Gmail.

People still use outlook?

 

Disappearing Emails

Hi,



Thank you for writing to Microsoft Community Forums.



Provide us additional information to assist you better with this issue:

1. Which email client are you referring to?
   
2. Are you referring to notification which occurs on action center?
   

This behavior occurs because there may be a rule that is moving incoming messages to another folder in the Folder list or mailbox. If you are using Outlook and you are receiving the E-mail notification in the system tray,
then I would suggest you to refer this article
for more information about this issue.

You may also try the below suggested step clean the current views to check the emails again. To do so,

1. Press Windows + R key. Type in “outlook.exe /cleanviews” and press
   Enter.
   
2. This will restore default views and the custom views you had will be lost.
   

Hope it helps.



Muralidhar

Microsoft Community Moderator