Windows 10: Email not working since migrated from BT to EE

Hi There, a bit of a weird one, migrated from BT to EE for landline and Broadband, now my Outlook and MS Mail don't work at home - all fine in a bar or café... Tried the support line with EE and they are really crap. Had a brainwave this morning and hard-wired the Laptop to the new Router (Bright Box 2 wireless) and MS Mail works (sends and receives), Outlook doesn't. Any thoughts? Thanks for any assistance in advance. *Sad

:)

 

Windows 10 does not recognize my printer

I run Windows 10 on an HP laptop which refuses to recognise my Canon MG3600 printer since I recently switched from BT to EE. I have tried switching everything off and restarting the computer first but it still says the printer is offline even when it is
switched back on and obviously in working order.

 

Cannot Send Emails If Not Via Home Network

Hello Hans



The problem I have can be explained with what has happened to me just today!



I was sitting in the back garden and wrote two emails. (Normally my EE Brightbox router will allow me to use wifi in the garden so I thought it safe to send them.)



Wrong!



Because I had no wifi signal for whatever reason, the emails were sent via my network (3) and not via the EE wifi network.



3 then attempted to send them via smtp.orangehome.co.uk (specified in my mailbox setup on my phone since EE insists I use that outgoing server) and I assume that EE then refused to accept them since they did not originate from an EE user. The phone
(Lumia 920) at that point froze with the 'Sycnhronising' message static on the screen. When I went to 'email setup' I got a message to tell me that there was a problem with my email setup. Whether the main problem or not, my email password had been lost and
even when re-entered, I had to switch the phone off and on to stop the 'Sycnhronising' message and get access to email.



This was slightly different from previous situations - normally I get the numeric error message mentioned earlier. Even now that I have deleted the two emails from the outbox I still cannot use email until I delete and recreate my email account.



I have my own email server which I would prefer to use for outgoing mail as opposed to EE and the Lumia does not offer any facility to alter outgoing ports (as far as I an see).



Sorry if the reply is a bit wordy but I do feel that this situation deserves wider exposure as had I known earlier I would have chosen a broadband supplier who did not dictate the setting for outgoing mail server.