Windows 10: Email saying they've accessed my computer and demanding payment

Discus and support Email saying they've accessed my computer and demanding payment in AntiVirus, Firewalls and System Security to solve the problem; Hi, I'm really worried. Someone has emailed me, saying they have a recording of me from my laptops face camera, they know what movie I was watching and... Discussion in 'AntiVirus, Firewalls and System Security' started by nsepvo, Sep 12, 2018.

  1. NSEPVO
    nsepvo Win User

    Email saying they've accessed my computer and demanding payment


    Hi, I'm really worried. Someone has emailed me, saying they have a recording of me from my laptops face camera, they know what movie I was watching and are supposedly in possession of my personal files due to visiting one of their sites. Please help as they threatening me and I need 450eu in bitcoin (which I don't have) in 22 hours. Excuse the long paragraph, I'm just confused and stressed.


    * Original title: Pleas Help

    :)
     
    nsepvo, Sep 12, 2018
    #1
  2. TAWARD
    taward Win User

    One computer cannot access other network computers.


    So I've tried every troubleshooting step I know:
    • Double checked that Net Bios was enabled
    • Ran a bunch of network commands:
      • flushed DNS
      • registered dns
      • pinged and located the named computers successfully
    • Reset my router to factory settings

    Nothing works when I try to access via explorer. I'm still baffled by the fact that every other computer can access each other AND access this computer. It's just the outgoing connection from this machine that doesn't work.

    Any thoughts?
     
    taward, Sep 12, 2018
    #2
  3. REGILE REB
    Regile Reb Win User
    not accepting payment

    Hi Ryan,

    One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

    Troubleshoot problems with payment options     and follow the suggest troubleshooting steps.

    Let us know what happens after following the suggested troubleshooting steps.
     
    Regile Reb, Sep 12, 2018
    #3
  4. GIANPAOLO L.
    Gianpaolo L. Win User

    Email saying they've accessed my computer and demanding payment

    No payment method.

    Hi Darey2013,



    Thanks for posting on the forum,



    I would suggest to do the following: from your phone go to settings > email+ account > and check the first email on the list under "Microsoft Account", then from your pc log in to this web site

    https://commerce.microsoft.com with the same email and password and check, please, under payment method if you can see your credit card listed, if not click
    on "add payment method" and add your credit card.



    After that restart your phone and check if you can buy an app to test the card.



    Let me know if this helps.



    Regards.



    Gianpaolo
     
    Gianpaolo L., Sep 12, 2018
    #4
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Email saying they've accessed my computer and demanding payment

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