Windows 10: email switch from pop to imap

Do I really need to make the switch from POP to IMAP as Xfinity has stated? If so, then I may need help making this switch. Any assistance will be greatly appreciated!!!

:)

 

Cannot add secondary email.


Hi ICIT2LOL

Here is a link to Telstra setup instructions. I checked out a few. One on Outlook.com is wrong, it is telling you how to set up Outlook the program that comes with Office.

https://www.telstra.com.au/support/c...l-email-set-up

I would use the instructions under IMAP, POP and SMTP information for manual setup. I copied the IMAP settings

IMAP, POP and SMTP information for manual email setup

• IMAP settings for Telstra Mail
• POP settings for Telstra Mail
• BigPond email settings

Telstra Mail (new) email settings - IMAP

If you are a new customer who has taken up a broadband service with Telstra on or after 21st April 2016, or you have been notified by Telstra that your email address has been moved to the new Telstra MailTM, the below settings for manual email setup will apply to you.
Telstra Mail recommends using IMAP however POP is available to use as alternate preference to IMAP. It’s a good idea to back up your email data before changing your email settings.

What is the difference between IMAP & POP?

IMAP and POP are two different protocols (methods) used to access email. Of the two, IMAP is the recommended option when you need to check your emails from multiple devices as IMAP always syncs with Telstra email servers.
Please note, IMAP is only available for customers using the new Telstra Mail platform
A good example of the difference is when you read your emails. If you’re using IMAP and mark an email as “read”, it also gets marked as read in all of your other inboxes. This won’t happen with POP as emails are downloaded to your specific computer or device and any changes you make on that device won’t be reflected in the Telstra servers and across other devices or computers.
If you’re switching from using POP to IMAP you’ll need to be mindful that any folders set up with POP will be lost when you change to IMAP. To keep these folders, we recommend logging into Webmail and re-creating them before transferring.

IMAP settings for Telstra Mail™

IMAP is the recommended setting for Telstra Mail customers
Account type

• Account type: IMAP

Incoming server details

• Incoming server address: imap.telstra.com
• Incoming server port: 993
• Encrypted connection: SSL

Outgoing server details

• Outgoing server address: smtp.telstra.com
• Outgoing server port: 465 (recommended) or 587
• SMTP authentication: On
• Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587

Username & Password

• Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com’)
• Enter your Telstra email account password (case sensitive)

Other settings to check

• Ensure the checkbox is ticked for ‘Outgoing server requires authentication’.

They also have settings for directly using their portal on the Web.


Ken

 

Emails won't delete

Here are a few suggestions.

• Have you set up your email as a POP account. If you are not sure, call up your mail provider and ask them.
• In all probability your email service will be POP. Ask them to change it to IMAP and then get the IMAP settings. Use the IMAP settings to setup email on your phone and we are done!

 

Outlook 2010 and iphone4 email questions!!

He's using POP instead of IMAP. IMAP synchronizes the same mailbox at multiple machines, where as POP delivers it to which ever device requests data from the server first. IMAP is the best option for using multiple machines. I use Outlook using Imap at work, an Thunderbird using Imap at my Linux box at home, and w/e Imap mail setup my Iphone 4 uses. 3 different machines, same email.