Windows 10: emails disappear from mail in windows 10

Discus and support emails disappear from mail in windows 10 in Windows 10 BSOD Crashes and Debugging to solve the problem; I am still using my current windows 7 computer whilst I set up my new windows 10 based computer. Emails appear through the "mail" option in windows 10... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RobG46, Jan 14, 2020 at 11:52 PM.

  1. RobG46 Win User

    emails disappear from mail in windows 10


    I am still using my current windows 7 computer whilst I set up my new windows 10 based computer. Emails appear through the "mail" option in windows 10 but drop off as soon as they appear in my current w 7 based computer through microsoft outlook. They appear in "mail" w 10 about 2 minutes before they appear in my current w 7 computer.


    So the only way that I can read emails currently is through my current computer. Is this a bug in w10 "mail"?


    I would appreciate any assistance to be able to read emails in both computers for a while until I swap over to the new computer.

    :)
     
  2. Naveen_M Win User

    Email accounts on Windows 10 Mail App disappearing

    Hi Nancy,

    Thank you for writing to Microsoft Community Forums.

    I understand that your e-mail accounts are disappearing from the Windows Mail app. We will look into this for you. For us to isolate the issue and to assist you better, we’d like to ask you a few questions.

    1. Which build version of Windows 10 are you using?
    2. How many email accounts are added to the Windows Mail app?
    3. Are you aware of any changes made on the computer prior to this issue?

    We can try a few steps and check if it helps.

    Refer this article on
    Fix problems with apps from Microsoft Store
    and try all the methods except method 5 and check if it helps.

    Please take your time to try the suggestions and let us know the results at your earliest convenience.

    Regards,

    Naveen M

    Microsoft Community - Moderator
     
  3. garyb0125 Win User
  4. FionaSCA Win User

    emails disappear from mail in windows 10

    Emails disappear in Windows Mail in Windows 10

    Hi I've just bought laptop with Windows 10 and set up my POP3 email account in Windows Mail. But the emails I receive disappear after a day even when I don't delete them.

    After years of using the Mail app in Windows Vista where I could keep emails indefinitely I find this very annoying.

    I have deleted mail account and set it up again numerous times and also changed the mailbox sync settings to Download Mail from Anytime which has been suggested in other posts but it hasn't helped. Is there any solution?
     
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emails disappear from mail in windows 10

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