Windows 10: Emails disappearing when moved to folder Windows mail app

Discus and support Emails disappearing when moved to folder Windows mail app in Windows 10 Software and Apps to solve the problem; Emails are vanishing when moved to folders which I created but others move to the same folders without problem. Both the missing emails contained... Discussion in 'Windows 10 Software and Apps' started by GailFarmer1, Jan 9, 2020.

  1. GAILFARMER1
    GailFarmer1 Win User

    Emails disappearing when moved to folder Windows mail app


    Emails are vanishing when moved to folders which I created but others move to the same folders without problem. Both the missing emails contained attachments. How can I see why this is happening?

    :)
     
    GailFarmer1, Jan 9, 2020
    #1
  2. GPSTOLOFF
    gpstoloff Win User

    Problems with syncing on Windows 10 mail app


    On my W10 Mail app, for your second case, I need to manually resynch each of my accounts individually before the offending items will disappear.
     
    gpstoloff, Jan 9, 2020
    #2
  3. VALLERO
    vallero Win User
    cannot create folders in windows mail app

    when I go to 'more' in the mail app and click + a dialog display appears however when I enter the name of a new folder and click enter it appears momentarily in the folder list then disappears and a message appears at the top screen saying that the action could not be completed. I have tried the suggestions from the windows help site but nothing works. it appears that my only solution is to uninstall and reinstall the app, however that is not possible because I don't want to lose all my e-mails and accounts.
    I think that the problem is definitely with the app and not some weird Windows thing because I can create new folders with my Gmail account.
    Any suggestions will be appreciated, thanks in advance
     
    vallero, Jan 9, 2020
    #3
  4. VALLERO
    vallero Win User

    Emails disappearing when moved to folder Windows mail app

    windows mail app emails disappeared

    Suddenly my e-mails for the past two days have disappeared. They were in the 'inbox' then suddenly the most recent date was two days earlier, I looked in the 'deleted' folder and they are not there, nor at they in any other folder. There are some important messages that I would like to recover. Is it possible?

    thanks in advance for any suggestions
     
    vallero, Jan 9, 2020
    #4
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Emails disappearing when moved to folder Windows mail app

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