Windows 10: Emoji's and symbol's broken

So one day my audio wasn't working and i fixed it with the trouble shooter but then some emoji's and symbol's become this weird square shape please help me fix this here's an image as an example


:)

 

No emojis!

Hi Bob,

Thank you for writing to Microsoft Community Forums.

In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

1. When you say “having NO EMOJIS”, may I know where exactly you are looking for the emojis?
   
2. What is the build of Windows 10 running on your system? To check that, press the
   Windows key and R key, type winver and press
   Enter.
   

I understand your interest in emojis and we are glad to inform you that the emojis have been introduced into the Windows 10 operating system. If you are looking for a way to access it, I would suggest you to refer the article on

Windows 10 Tip: Get started with the emoji keyboard shortcut to get access to smiley faces, people, celebration emojis etc. in your Windows 10 operating system.

We await your response.

Aaron Summith

Microsoft Community – Moderator

 

How to fix emoji keyboard not showing up using shortcut

Hi,

This issue is often caused by a corrupted or missing data file. To better isolate if this is a user profile specific or an emerging issue, we suggest that you create a new user profile and try to use the same keyboard shortcut to get the emoji keyboard to
show up. Here's the link for the steps on how to:
Set up accounts.

In the meantime, we'll give you the steps for a workaround to access the emojis. Here are the steps:

• Right-click on the Taskbar.
• Select the Show touch keyboard button option and a keyboard icon will show up on your
  Taskbar.
  
• Click the keyboard icon and select the emoji button.

Let us know how it goes and we'll assist you further if needed.

 

Emojis

I have tried everything suggested and none of it makes any difference. One note, If I send an emoji from my Cable One email on my PC to my Gmail account on the same PC, the emojis come out perfectly in Gmail.

I'm stumped