Windows 10: Encountered KMODE_EXPECPTION_NODE_HANDLED

Hello,


During the past month, I've encountered multiple problems with my relatively new laptop.

I ended up resetting my computer with a clean installation of windows.


My laptop's performance has been improved. However, about an hour after I boot up I usually get interrupted by a specific BSOD:

KMODE_EXPECPTION_NODE_HANDLED caused by dxgmms2.sys


A more detailed minidump file can be found here:

https://drive.google.com/file/d/1-8HaeBbLUGJRSCZRvkn0h4W_KMtJZ7wL/view?usp=sharing


The fan's speed doesn't increase and the CPU's temperature stays low. The error is shown while performing basic tasks such as using a browser.

I've got a feeling that it has to do with an outdated driver, but I'm unable to verify it. The system is up to date and I couldn't identify any faulty drivers inside the device manager window.


Thank you.

:)

 

HTC Windows 7 encountered problems installing device software, dependancy service group failed to start??

Hello moojfish,



Thank you for posting.



You mentioned doing some troubleshooting steps to resolve the error: Windows encountered a problem installing the device software for your device.



But I am unclear as the troubleshooting steps that you have tried. To get a better idea of what you have done or any document(s) that you have gone through can you please list the troubleshooting you completed. This will help us in providing you new
suggestions rather than having you repeat unsuccessful steps.



Thank you in advance for your response.



Kind Regards,

 

Bluescreen error encountered

Hello Sushovan,

Let's determine the cause of the issue. To get started, we'd like to get the following information:

• Is this your first time to encounter this error?
• Did you make any changes to your computer's configuration prior to the issue?

For possible troubleshooting steps, please check this article: Troubleshoot blue screen errors.


Looking forward to your response.

 

update to Photos app, Windows 10, totally ruining photos

Hello Patricia,

Before we proceed in troubleshooting this concern, may we know the following:

• Did you follow the suggested troubleshooting steps on this thread?
• Did you also install the same update before you encountered this problem?

We look forward to your response.