Windows 10: Epson "Driver Unavailable" problem on Dell laptop

Hi.

The past few days my Epson printer/scanner is showing "Driver Unavailable" on my Dell Inspiron 15, 5000 series laptop, running Windows10. It says Windows updates are current, when I look at driver properties, it says it is working. I have tried everything the Windows Help has suggested, including unplugging printer, modem, and router from power source for at least two minutes, removing and adding printer.


I downloaded and attempted to install the driver and "utilities" from the Epson website, and it could complete installation because it could not "find" the printer driver"(no kidding??, on Windows, it does say the printer driver is unavailable). The installation dialog also told me to "Install a driver" HELLO, what was I just attempting to do?? LOL.


Anyway, if anyone has had this problem before and has any ideas or solutions for me, I would MUCH appreciate the assistance.


Thank you much,

NCWinDell

:)

 

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Wireless mouse "driver is unavailable" issues

Hi,

The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

• Open Device Manager.
• Look for Mice and other pointing devices and click it to expand.
• Check if there is a driver for the wireless mouse.

If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

Get back to us if you need further assistance.