Windows 10: epson SX435 scanner has stopped opening via desktop, but printer still works fine

Discus and support epson SX435 scanner has stopped opening via desktop, but printer still works fine in Windows 10 Drivers and Hardware to solve the problem; Trying to open "Epson Scan" and nothing happens.Scanner can open and work using windows scan software, but not the Epson software.Printer still works... Discussion in 'Windows 10 Drivers and Hardware' started by Paul Rosser1, Aug 19, 2022.

  1. epson SX435 scanner has stopped opening via desktop, but printer still works fine


    Trying to open "Epson Scan" and nothing happens.Scanner can open and work using windows scan software, but not the Epson software.Printer still works fine using the Epson software.

    :)
     
    Paul Rosser1, Aug 19, 2022
    #1
  2. sygnus21 Win User

    Epson XP-345 printer works but not scanner

    Yeah, I see that's Epson-Ireland.

    Got it - printer is Wi-Fi. With that... As Oscar pointed to your printer drivers you need to install the

    • Driver
    • Epson Scan software
    • Epson Scan updater software
    You might also need to install the "Other Software" in the "Event Manager" software.

    Also, are you sure you're looking at the main PC (the PC where you installed the software for the printer)?

    Have you checked you printer's network settings?

    I'd also suggest you go over the owner's manual for said printer. It can be downloaded via Oscar's link under Manual & Documentation.

    Anyway if things are right you should see both scanner and printer under Device Manager as shown for my Epson XP-960 Wi-Fi printer...


    epson SX435 scanner has stopped opening via desktop, but printer still works fine [​IMG]

    (There are not "hidden". And the printer is powered off)

    Good luck.
     
    sygnus21, Aug 19, 2022
    #2
  3. sygnus21 Win User
    Epson XP-345 printer works but not scanner

    Three things...

    1. Make sure you're looking at the main PC first for the printer issue. Move to others after that.
    2. If the printer is connected by USB cable, check the connection is good (and cable ). You could also try switching USB ports.
    3. Assuming we're talking main PC - If the printer isn't showing in Device Manager that says there are no drivers... or the printer can't be seen for some reason. Goes back to drivers and/or point #2.
    I can't seem to find that printer - "Epson XP-345" on Epson's office site. Where'd you get it from?

    Anyway I have an Epson XP-960 and it requires the utilities drivers for features like scanning or disk writing (labels). Here's the utilities drivers for the Epson XP-960 multi-printer.
     
    sygnus21, Aug 19, 2022
    #3
  4. Oneb1t Win User

    epson SX435 scanner has stopped opening via desktop, but printer still works fine

    Epson scanner v30 not working with Windows 10

    For anyone interested, I was having the same problem with my Epson CX11NF laser and these are the steps I took to resolve it:

    1. Uninstall Epson Printer Driver and Epson Scan using Control Panel.

    2. Disconnect USB cable from printer (mine was on a network connection and I did not disconnect).

    3. Reboot

    4. Download current driver and scan software (separately) from Epson website

    5. Do not let Windows install printer for you, first install the driver from the Epson website.

    6. A window should open asking you to connect your USB cable (printer should be on). For me, I chose manual setting and selected network TCP/IP address.

    7. Click Start Menu and go to All Apps. Scroll down to Epson scan settings and click. You may need to add your printer here if not detected: Choose Local (if USB) or Network. Then Add (for me, I just entered the TCP/IP address of the Network printer).

    It is possible that for some the last step is all that is necessary; although I didn't try it, you could start by opening Epson Scan Settings, deleting the current scanner, then adding back your printer/scanner.

    I hope you find this helpful - it worked for me.
     
    Oneb1t, Aug 19, 2022
    #4
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epson SX435 scanner has stopped opening via desktop, but printer still works fine

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