Windows 10: Epson V370 Flatbed Scanner Software not opening after Windows 10 update.

Discus and support Epson V370 Flatbed Scanner Software not opening after Windows 10 update. in Windows 10 Drivers and Hardware to solve the problem; I had an issue in July with the EPSON Drivers not opening and allowing use of my EPSON Flatbed Scanner V370 Photo. They same thing happened again.... Discussion in 'Windows 10 Drivers and Hardware' started by Michael Ingalls, Nov 20, 2018.

  1. Epson V370 Flatbed Scanner Software not opening after Windows 10 update.


    I had an issue in July with the EPSON Drivers not opening and allowing use of my EPSON Flatbed Scanner V370 Photo.

    They same thing happened again. I had reinstalled the drivers from the Epson site, and also from the supplied disc, but the software would not load.

    I have Windows 10 Home version 1803 OS Build 17134.407

    I have seen numerous "possible" fixes, including that I should go back to a previous Windows 10 build, but I am not comfortable with that.


    I'm happy to say that after spending three different phone calls to EPSON Support at 562-276-4382 both in Manila and Long Beach, I have gotten the issue resolved. Of course , in the first call, I had to verify many things, like firewall installation (?) , unplugging the power, the USB cable, turning it on and off , reinstalling the software, etc....they then gave me a Reference Number and I was sent to Level two support, where it was determined that a Registry Cleaning was necessary. Another Reference Number and another Level 2 Support Tech and Registry Cleaning, removing all of the EPSON scan files, reloading the Drivers, everything seems to be working again.


    I wanted to post this, to show others with EPSON problems that I ended up having three different calls, with a total of 98 minutes involved, to correct the problem....BUT I didn't have to buy another Flatbed Scanner, which probably wouldn't have corrected the problem.


    Not to Preach To The Choir . . . .but I always have a large notepad with everything written down that I have done, turn off all distractions, write down the date and times that I call, try to use the name of the support person occasionally, keep it a little personal, use the speakerphone on my Cell, make more notes of what they tell me to do and above all, be patient.


    Mike in Michigan.

    :)
     
    Michael Ingalls, Nov 20, 2018
    #1

  2. Epson V370 scanner not working

    *O.T.> Epson V370 scanner

    I have Windows 10 the Epson V370 has worked earlier but not now, I don't want to go back to an earlier version of Windows. Where should i go for a driver update, ie a safe place?
     
    MargotLindsay_609 and MargotLindsayXS., Nov 20, 2018
    #2
  3. WingOWong Win User
    Drivers for Epson V370

    Drivers for Epson V370 will not load via installation disc or at product webpage running Windows 10
     
    WingOWong, Nov 20, 2018
    #3
  4. Epson V370 Flatbed Scanner Software not opening after Windows 10 update.

    Software/Drivers for Epson Perfection 1670 scanner using Win 10


    Does anyone know of any software/drivers that will work with an Epson Perfection 1670 scanner using Windows 10 ?
    There is none on the Epson website listed for Windows 10.

    Jack
     
    CoastalJack, Nov 20, 2018
    #4
Thema:

Epson V370 Flatbed Scanner Software not opening after Windows 10 update.

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