Windows 10: Erratic Mouse

My mouse has started to act erratic where I will have control and then it jumps to the upper right hand corner of the screen where two circles smaller than a dime appears. The mouse will often freez there. It will release after a while but one circle will show a cursure arrow in one circle and I can move one to open what I need to work on. The mouse that moves flutters like the one in the circle. The cursor/arrow in the circle will opne windows on it own and uxuates the screen size.


I reloaded the microsoft mouse driver but that did not help.

:)

 

mouse erratic

mouse not erratic in safe mode

 

Mouse is erratic at upper left corner

Hello!

• Were there any changes made on your computer prior to the issue (i.e., updates, software installation)

This has been happening since the Windows 10 update, no issues prior to the Windows 10 update

• Is this the first time you experienced the issue?

It has occurred non-stop since the Windows 10 upgrade, no issues prior to that upgrade.

• When did the issue first begin?

After the Windows 10 update.

• To make sure we have not missed on anything, what troubleshooting steps have you done so far to resolve this?

I have found a work around by decreasing the resolution on my laptop to be at 1024x768 instead of the recommended 1366x768. I cannot increase resolution from 1024x768 without the mouse being erratic and uncontrollable in the upper left corner .

 

erratic mouse

Hi Raul,

Have you recently made any changes on your computer? What troubleshooting steps have you tried so far? For initial troubleshooting, I suggest that you perform the steps provided on this
link.

Hope to hear from you soon.