Windows 10: Error 0x000007d1

Since a recent Windows update, my multifunction printer can no longer print. When I try to print a test page or anything else, I get error 0x000007d1.


Printer: Brother MFC-7860DW

Windows 10 Pro version 1909 build 18363.535


I've tried the following, none of which worked:

Reinstalling the printer with Brother drivers

Reinstalling the printer with Windows drivers

Connecting the printer via USB and wireless


Drivers can be successfully installed, but the printer still refuses to print. The computer is able to see the printer.


I tested the computer with another printer HP LaserJet P1102w and had the same error.


I've tested the Brother with a Surface, which can print without problems.


Can anyone suggest a fix? I would prefer not to reinstall Windows to fix this problem.

:)

 

(error 0x000007d1) on Printer

Hi David,

A misconfiguration with the device driver can cause the error code 0x000007D1. I will need more details to properly address your issue. Kindly answer the following questions:

• How did you install the printer driver? Was it automatically installed through Windows Update or did you manually install it?
• Can you tell me the current OS Build of your Windows 10 version 1803 PC? You can find this information by clicking the
  Start button, type
  About your PC, press Enter, and then scroll down to
  Windows specifications.

For now, I recommend performing the troubleshooting steps outlined in the articles below. The links have instructions on how to troubleshoot printer issues in Windows 10.

• Fix printer problems
• Fix printer problems in Windows 10

We're looking forward to your response.

 

Error Message 0x000007d1

Last week Windows 10 update installed. Subsequently printer was offline (Brother MFC-J870DW). Error message 0x000007d1 "The specified driver is invalid." Went to Brother. The chat line agent said the error message indicated it is a OS problem, i.e., Windows
10. Windows 10 help page to include 'Virtual Agent' do not have an answer. Anybody else have this problem and fix?

 

Error: No work available to process

Hmm. Either it's put out errors and WCG is limiting the work units available, or the project list may not be set to supply other WU when one runs out. (if the problem lies here and not on your end)

On the options to your left, if you go into Results Status, select the computer from Device Name and then look through results see if either they were returned late, errors or any other kind of issue that would stop the servers supplying WU from that perspective.

If there are no errors then it's maybe down to your project list. So selecting Device Manager from the left menu and then clicking on the profile assigned to that computer and make sure that it's assigned to receive WU for other projects if they run out.

At least those steps will rule out problems from the WCG end.