Windows 10: Error 0x800707E7 when trying to update from build 19603 to 20226

Tthis was at the end of setuperr.log:


2020-10-07 17:57:08, Error SP User profile suffix mismatch, upgrade cannot continue.[gle=0x00000012]
2020-10-07 17:57:08, Error SP pSPExecuteApply: Migration phase caught exception: Win32Exception: User profile suffix mismatch, upgrade cannot continue: Określony profil jest przeznaczony dla urządzenia innego typu niż określone urządzenie. [0x000007E7] enum MIGSTATUS __cdecl pSPExecuteApplyenum SetupPlatform::SP_MIG_SCOPE,class UnBCL::String *,int,int,int,class UnBCL::ArrayList<class UnBCL::String *> *,class UnBCL::String *,class UnBCL::String *,class UnBCL::ArrayList<class UnBCL:ictionaryEntry<class UnBCL::String *,class UnBCL::String *> *> *,class UnBCL::String *,int,int,class UnBCL::String *,class UnBCL::String *,class UnBCL::String *,class UnBCL::String *,class UnBCL::String *,class UnBCL::String *,class UnBCL::ArrayList<class CWIMBootData *> *,class UnBCL::String *,int *,class CSPTelemetryData *,struct ISPMigProgress *,long *
2020-10-07 17:57:08, Error SP Apply first boot apply, online phase: Migration phase failed. Result: 4, specific error: 0x800707E7
2020-10-07 17:57:08, Error SP Operation failed: First boot apply. Error: 0x800707E7[gle=0x000000b7]
2020-10-07 17:57:08, Error SP Operation execution failed: 13. hr = 0x800707E7
2020-10-07 17:57:08, Error SP ExecuteOperations: Main operation execution failed. Error: 0x800707E7
2020-10-07 17:57:08, Error SP ExecuteOperations: Failed execution phase Post First Boot. Error: 0x800707E7
2020-10-07 17:57:08, Error SP Operation execution failed.
2020-10-07 17:57:08, Error SP CSetupPlatformPrivate::Execute: Failed to deserialize/execute post-FirstBoot operations. Error: 0x800707E7

:)

 

Error 0x800707e7 when updating to 19603.1000

I think it was because the computer wasnt shutting down.

When the 0x800707e7 error occurred i was turning off the computer and saw that the update started installing. Im gonna try shut the computer down when it starts installing.

 

0x800707E7 - 0x3000D

I'm trying to update my PC from Windows 7 to 10. I use the media creation tool and the update will proceed roughly half-way before it rolls back and i get the following error message:

0x800707E7 - 0x3000D

"The installation failed in the FIRST_BOOT phase with an error during MIGRATE_DATA operation"

I have already researched this problem on the web and tried pretty much every troubleshooting step I could find, but without success.

I've uploaded the Panther & Rollback logs to the following OneDrive location:Logs

Please help!

 

Error 0x800707E7 - 0x3000D

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving an error, ‘0x800707E7 - 0x3000D’ when trying to upgrade from Windows 7 to 10. I’ll certainly assist you with the issue.



However, please let us know:

• How are you trying to upgrade to Windows 10?
  
• What is the make and model of the computer?
  
• Have you purchased a license for Windows 10?
  

You may want to refer the steps mentioned in the article Get help
with Windows 10 upgrade and installation errors.



Note: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost.



We can try disabling third party drivers and services and see if that helps. Refer the steps mentioned below:



Hardware clean boot:



I suggest you to follow the steps mentioned below and disable the devices is Device Manager:

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type devmgmt.msc and hit enter.
   
3. Now, expand Display adapters,
   Printers, Sound, video and game controllers one by one.
   
4. Right click on the devices inside the section and click on
   Disable device.
   
5. If asked for restart click on restart later and disable all the devices.
   
6. Close the device manager window.
   

Once all the devices are disabled, you can perform clean boot. Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will
not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



To perform a clean boot on the computer refer to the article How to perform a
clean boot in Windows.



After performing clean boot, proceed with the installation.



Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting.



If the issue persists, to identify the root cause of the issue, let’s try running Setup Diagnostic tool which will look for the exact reason of the error. Refer the article
SetupDiag
and share the log files after running the tool.



To share the log files, upload the files in OneDrive and share the OneDrive link.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator