Windows 10: Error 0x80090016 when attempting to use anything Microsoft Account related on Windows 10

Discus and support Error 0x80090016 when attempting to use anything Microsoft Account related on Windows 10 in Windows 10 Network and Sharing to solve the problem; This started a few months ago now after I changed the password to my Microsoft account, since then I have been unable to use any Microsoft account... Discussion in 'Windows 10 Network and Sharing' started by TheCaptainBritish, Mar 14, 2019.

  1. THECAPTAINBRITISH
    TheCaptainBritish Win User

    Error 0x80090016 when attempting to use anything Microsoft Account related on Windows 10


    This started a few months ago now after I changed the password to my Microsoft account, since then I have been unable to use any Microsoft account related features on Windows. I'm repeatedly prompted with "There has been a problem signing into your Microsoft account" but whenever I click the Fix button I'm presented with error 0x80090016, anyone have any idea how I could fix this? I'm running the most recent non-Insider build of Windows already.


    This also prevents me from using my newest password on the Login screen so it's a bit of a pain.

    :)
     
    TheCaptainBritish, Mar 14, 2019
    #1
  2. DANIELVALDEZ1
    DanielValdez1 Win User

    Error 0x80090016

    Ibtry to type in my code and then says that something went wrong (0x80090016) i cant even get passed sign in page... Tryed f8 and f11 and nothing..
     
    DanielValdez1, Mar 14, 2019
    #2
  3. ROSE CAL
    Rose Cal Win User
    Error 0x80090016

    Hi Natasha,

    The error 0x80090016 is possibly due to your system being damaged or from certificate error to hard disk corruptions. To isolate your issue, we'd like to gather more information:

    • What is the exact error message you receive?
    • What troubleshooting steps have you done so far?

    We're looking forward to your response.
     
    Rose Cal, Mar 14, 2019
    #3
  4. DHAVELYN MER
    Dhavelyn Mer Win User

    Error 0x80090016 when attempting to use anything Microsoft Account related on Windows 10

    0x80090016 error

    Hi,

    Certificate errors and software conflicts can produce the error code 0x80090016. Let's examine some details to get into the bottom of your concern. Please answer the following questions:

    • Can you still remember the message prompt or details about it telling you to fix your Outlook account? If so, can you indicate more information about it?
    • Were there any recent software or hardware changes made on your device prior to this happening?
    • Is the error confined to a single profile or Microsoft account? Or do you encounter the same issue using another account (local and Microsoft account)?
    • What procedures have you taken so far?

    For isolation purposes, we suggest starting the computer in safe mode by following the steps on this article: Start
    your PC in safe mode in Windows 10    . Afterwards, check if the issue still persists. This method will help us determine which programs and drivers are preventing your system from starting correctly.

    Let us know these details and the result of your troubleshooting so we can move forward to rectifying your concern.
     
    Dhavelyn Mer, Mar 14, 2019
    #4
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Error 0x80090016 when attempting to use anything Microsoft Account related on Windows 10

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