Windows 10: Error: 0x80096002 When executing DISM

Discus and support Error: 0x80096002 When executing DISM in Windows 10 Installation and Upgrade to solve the problem; Dear expert: I am getting 0x80096002 error when executing DISM check. Details as the below. Could please kindly check and advise? Thanks in advance.... Discussion in 'Windows 10 Installation and Upgrade' started by William-Microsoft, Apr 11, 2020.

  1. Error: 0x80096002 When executing DISM


    Dear expert:


    I am getting 0x80096002 error when executing DISM check. Details as the below. Could please kindly check and advise?

    Thanks in advance.


    C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth
    Deployment Image Servicing and Management tool

    Version: 10.0.17763.771

    Image Version: 10.0.17763.1132


    [===========================83.5%================ ]

    Error: 0x80096002


    DISM failed. No operation was performed.

    For more information, review the log file.



    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


    ========log as below==================

    2020-04-11 19:14:26, Info DISM PID=20628 TID=19856 Scratch directory set to 'C:\Users\I349062\AppData\Local\Temp\'. - CDISMManager:Error: 0x80096002 When executing DISM :put_ScratchDir

    2020-04-11 19:14:26, Info DISM PID=20628 TID=19856 DismCore.dll version: 10.0.17763.771 - CDISMManager::FinalConstruct

    2020-04-11 19:14:26, Info DISM Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

    2020-04-11 19:14:26, Info DISM PID=20628 TID=19856 Successfully loaded the ImageSession at "C:\WINDOWS\system32\Dism" - CDISMManager::LoadLocalImageSession

    2020-04-11 19:14:26, Info DISM Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

    2020-04-11 19:14:26, Info DISM DISM Provider Store: PID=20628 TID=19856 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

    2020-04-11 19:14:26, Info DISM DISM Provider Store: PID=20628 TID=19856 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

    2020-04-11 19:14:26, Info DISM DISM Provider Store: PID=20628 TID=19856 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

    2020-04-11 19:14:26, Info DISM Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

    2020-04-11 19:14:26, Info DISM DISM Manager: PID=20628 TID=19856 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession

    2020-04-11 19:14:26, Info DISM DISM.EXE:

    2020-04-11 19:14:26, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->

    2020-04-11 19:14:26, Info DISM DISM.EXE:

    2020-04-11 19:14:26, Info DISM DISM.EXE: Host machine information: OS Version=10.0.17763, Running architecture=amd64, Number of processors=4

    2020-04-11 19:14:26, Info DISM DISM.EXE: Dism.exe version: 10.0.17763.771

    2020-04-11 19:14:26, Info DISM DISM.EXE: Executing command line: DISM.exe /Online /Cleanup-image /Restorehealth

    2020-04-11 19:14:26, Info DISM DISM Provider Store: PID=20628 TID=19856 Connecting to the provider located at C:\WINDOWS\system32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:26, Info DISM DISM Manager: PID=20628 TID=19856 physical location path: C:\ - CDISMManager::CreateImageSession

    2020-04-11 19:14:26, Info DISM DISM Manager: PID=20628 TID=19856 Event name for current DISM session is Global\{987D712E-FF40-49C8-9135-38F545C3142B} - CDISMManager::CheckSessionAndLock

    2020-04-11 19:14:26, Info DISM DISM Manager: PID=20628 TID=19856 Create session event 0x1f0 for current DISM session and event name is Global\{987D712E-FF40-49C8-9135-38F545C3142B} - CDISMManager::CheckSessionAndLock

    2020-04-11 19:14:26, Info DISM DISM Manager: PID=20628 TID=19856 Copying DISM from "C:\WINDOWS\System32\Dism" - CDISMManager::CreateImageSessionFromLocation

    2020-04-11 19:14:27, Info DISM DISM Manager: PID=20628 TID=19856 Successfully loaded the ImageSession at "C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698" - CDISMManager::LoadRemoteImageSession

    2020-04-11 19:14:27, Info DISM DISM Image Session: PID=15088 TID=10400 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore

    2020-04-11 19:14:27, Info DISM DISM Provider Store: PID=15088 TID=10400 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect

    2020-04-11 19:14:27, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\OSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:27, Info DISM DISM OS Provider: PID=15088 TID=10400 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect

    2020-04-11 19:14:27, Info DISM DISM OS Provider: PID=15088 TID=10400 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect

    2020-04-11 19:14:27, Info DISM DISM Provider Store: PID=15088 TID=10400 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect

    2020-04-11 19:14:27, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:27, Info DISM Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

    2020-04-11 19:14:27, Info DISM DISM Provider Store: PID=15088 TID=10400 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

    2020-04-11 19:14:27, Warning DISM DISM Provider Store: PID=15088 TID=10400 Failed to load the provider: C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\PEProvider.dll. - CDISMProviderStore::Internal_GetProviderhr:0x8007007e

    2020-04-11 19:14:27, Info DISM DISM Provider Store: PID=15088 TID=10400 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

    2020-04-11 19:14:27, Info DISM DISM Provider Store: PID=15088 TID=10400 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

    2020-04-11 19:14:27, Info DISM Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

    2020-04-11 19:14:27, Info DISM Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

    2020-04-11 19:14:27, Info DISM DISM Manager: PID=20628 TID=19856 Image session successfully loaded from the temporary location: C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698 - CDISMManager::CreateImageSession

    2020-04-11 19:14:27, Info DISM DISM.EXE: Target image information: OS Version=10.0.17763.1132, Image architecture=amd64

    2020-04-11 19:14:27, Info DISM DISM.EXE: Image session version: 10.0.17763.771

    2020-04-11 19:14:27, Info DISM DISM Provider Store: PID=15088 TID=10400 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection

    2020-04-11 19:14:27, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\CbsProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:27, Info DISM DISM Provider Store: PID=15088 TID=10400 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:27, Info CSI 00000001 Shim considered [l:126]'\??\C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1090_none_5715d73398f9ea47\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND

    2020-04-11 19:14:27, Info CSI 00000002 Shim considered [l:123]'\??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1090_none_5715d73398f9ea47\wcp.dll' : got STATUS_SUCCESS

    2020-04-11 19:14:27, Info DISM DISM Package Manager: PID=15088 TID=10400 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize

    2020-04-11 19:14:27, Info CSI 00000001 Shim considered [l:126]'\??\C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1090_none_5715d73398f9ea47\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND

    2020-04-11 19:14:27, Info CSI 00000002 Shim considered [l:123]'\??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1090_none_5715d73398f9ea47\wcp.dll' : got STATUS_SUCCESS

    2020-04-11 19:14:27, Info DISM DISM Package Manager: PID=15088 TID=10400 CBS is being initialized for online use. More information about CBS actions can be located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize

    2020-04-11 19:14:27, Info DISM DISM Package Manager: PID=15088 TID=10400 Loaded servicing stack for online use only. - CDISMPackageManager::CreateCbsSession

    2020-04-11 19:14:27, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\MsiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:27, Info DISM DISM Provider Store: PID=15088 TID=10400 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:27, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\IntlProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:27, Info DISM DISM Provider Store: PID=15088 TID=10400 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\IBSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\DmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info CSI 00000001 Shim considered [l:126]'\??\C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1090_none_5715d73398f9ea47\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND

    2020-04-11 19:14:28, Info CSI 00000002 Shim considered [l:123]'\??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1090_none_5715d73398f9ea47\wcp.dll' : got STATUS_SUCCESS

    2020-04-11 19:14:28, Info DISM DISM Driver Manager: PID=15088 TID=10400 Further logs for driver related operations can be found in the target operating system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\UnattendProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\SmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Warning DISM DISM Provider Store: PID=15088 TID=10400 Failed to load the provider: C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProviderhr:0x8007007e

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\AppxProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\ProvProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\AssocProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\GenericProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\OfflineSetupProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\SysprepProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\TransmogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Transmog Provider: PID=15088 TID=10400 Current image session is [ONLINE] - CTransmogManager::GetMode

    2020-04-11 19:14:28, Info DISM DISM Transmog Provider: PID=15088 TID=10400 Audit Mode: [No] - CTransmogManager::Initialize

    2020-04-11 19:14:28, Info DISM DISM Transmog Provider: PID=15088 TID=10400 GetProductType: ProductType = [WinNT] - CTransmogManager::GetProductType

    2020-04-11 19:14:28, Info DISM DISM Transmog Provider: PID=15088 TID=10400 Product Type: [WinNT] - CTransmogManager::Initialize

    2020-04-11 19:14:28, Info DISM DISM Transmog Provider: PID=15088 TID=10400 Product Type ServerNT : [No] - CTransmogManager::Initialize

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Connecting to the provider located at C:\Users\I349062\AppData\Local\Temp\1950073E-EF9C-4B07-A462-61A7C274E698\SetupPlatformProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM Provider Store: PID=15088 TID=10400 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2020-04-11 19:14:28, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.

    2020-04-11 19:14:28, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider

    2020-04-11 19:14:28, Info DISM DISM.EXE: Attempting to add the commands from provider: OSServices

    2020-04-11 19:14:28, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Package Manager

    2020-04-11 19:14:28, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.

    2020-04-11 19:14:28, Info DISM DISM.EXE: Attempting to add the commands from provider: MsiManager

    2020-04-11 19:14:28, Info DISM DISM.EXE: Succesfully registered commands for the provider: MsiManager.

    2020-04-11 19:14:28, Info DISM DISM.EXE: Attempting to add the commands from provider: IntlManager

    2020-04-11 19:14:28, Info DISM DISM.EXE: Succesfully registered commands for the provider: IntlManager.

    2020-04-11 19:14:28, Info DISM DISM.EXE: Attempting to add the commands from provider: IBSManager

    2020-04-11 19:14:28, Info DISM DISM.EXE: Attempting to add the commands from provider: DriverManager

    2020-04-11 19:14:28, Info DISM DISM.EXE: Succesfully registered commands for the provider: DriverManager.

    2020-04-11 19:14:29, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager

    2020-04-11 19:14:29, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.

    2020-04-11 19:14:29, Info DISM DISM.EXE: Attempting to add the commands from provider: SmiManager

    2020-04-11 19:14:29, Info DISM DISM.EXE: Attempting to add the commands from provider: AppxManager

    2020-04-11 19:14:29, Info DISM DISM.EXE: Succesfully registered commands for the provider: AppxManager.

    2020-04-11 19:14:29, Info DISM DISM.EXE: Attempting to add the commands from provider: ProvManager

    2020-04-11 19:14:29, Info DISM DISM.EXE: Succesfully registered commands for the provider: ProvManager.

    2020-04-11 19:14:29, Info DISM DISM.EXE: Attempting to add the commands from provider: AssocManager

    2020-04-11 19:14:29, Info DISM DISM.EXE: Succesfully registered commands for the provider: AssocManager.

    2020-04-11 19:14:29, Info DISM DISM.EXE: Attempting to add the commands from provider: GenericManager

    2020-04-11 19:14:29, Info DISM DISM.EXE: Succesfully registered commands for the provider: GenericManager.

    2020-04-11 19:14:29, Info DISM DISM.EXE: Attempting to add the commands from provider: OfflineSetupManager

    2020-04-11 19:14:29, Info DISM DISM.EXE: Succesfully registered commands for the provider: OfflineSetupManager.

    2020-04-11 19:14:29, Info DISM DISM.EXE: Attempting to add the commands from provider: SysprepManager

    2020-04-11 19:14:29, Info DISM DISM.EXE: Succesfully registered commands for the provider: SysprepManager.

    2020-04-11 19:14:29, Info DISM DISM.EXE: Attempting to add the commands from provider: Edition Manager

    2020-04-11 19:14:29, Info DISM DISM.EXE: Succesfully registered commands for the provider: Edition Manager.

    2020-04-11 19:14:29, Info DISM DISM.EXE: Attempting to add the commands from provider: SetupPlatformManager

    2020-04-11 19:14:29, Info DISM DISM.EXE: Succesfully registered commands for the provider: SetupPlatformManager.

    2020-04-11 19:14:29, Info DISM DISM Package Manager: PID=15088 TID=10400 Processing the top level command tokencleanup-image. - CPackageManagerCLIHandler:Error: 0x80096002 When executing DISM :private_ValidateCmdLine

    2020-04-11 19:14:29, Info DISM DISM Package Manager: PID=15088 TID=10400 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine

    2020-04-11 19:14:29, Info DISM DISM Package Manager: PID=15088 TID=10400 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine

    2020-04-11 19:14:29, Info DISM DISM Package Manager: PID=15088 TID=10400 CBS session options=0x40100! - CDISMPackageManager::Internal_Finalize

    2020-04-11 19:19:09, Info DISM DISM Package Manager: PID=15088 TID=20836 Error in operation: null CBS HRESULT=0x80096002 - CCbsConUIHandler::Error

    2020-04-11 19:19:09, Error DISM DISM Package Manager: PID=15088 TID=10400 Failed finalizing changes. - CDISMPackageManager::Internal_Finalizehr:0x80096002

    2020-04-11 19:19:09, Error DISM DISM Package Manager: PID=15088 TID=10400 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealthhr:0x80096002

    2020-04-11 19:19:09, Error DISM DISM Package Manager: PID=15088 TID=10400 Failed to restore the image health. - CPackageManagerCLIHandler:Error: 0x80096002 When executing DISM :processCmdLine_CleanupImagehr:0x80096002

    2020-04-11 19:19:09, Error DISM DISM Package Manager: PID=15088 TID=10400 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLinehr:0x80096002

    2020-04-11 19:19:09, Info DISM DISM Package Manager: PID=15088 TID=10400 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine

    2020-04-11 19:19:09, Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80096002

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Found the PE Provider. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Finalizing the servicing providerDISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Package Manager: PID=15088 TID=10400 Finalizing CBS core. - CDISMPackageManager::Finalize

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Finalizing the servicing providerMsiManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Finalizing the servicing providerIntlManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Finalizing the servicing providerIBSManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: IBSManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Finalizing the servicing providerDriverManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: DriverManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Finalizing the servicing providerDISM Unattend Manager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: DISM Unattend Manager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Finalizing the servicing providerSmiManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: SmiManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Finalizing the servicing providerAppxManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: AppxManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Finalizing the servicing providerProvManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: ProvManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Finalizing the servicing providerAssocManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: AssocManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Finalizing the servicing providerGenericManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: GenericManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Finalizing the servicing providerOfflineSetupManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: OfflineSetupManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Finalizing the servicing providerSysprepManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: SysprepManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Finalizing the servicing providerEdition Manager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: Edition Manager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Finalizing the servicing providerSetupPlatformManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: SetupPlatformManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=15088 TID=10400 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Manager: PID=20628 TID=19856 Closing session event handle 0x1f0 - CDISMManager::CleanupImageSessionEntry

    2020-04-11 19:19:09, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.

    2020-04-11 19:19:09, Info DISM DISM.EXE:

    2020-04-11 19:19:09, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->

    2020-04-11 19:19:09, Info DISM DISM.EXE:

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=20628 TID=19856 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=20628 TID=19856 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider

    2020-04-11 19:19:09, Info DISM DISM Provider Store: PID=20628 TID=19856 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

    =================

    :)
     
    William-Microsoft, Apr 11, 2020
    #1

  2. Windows Update Standalone Installer Installer encountered an error: 0x80096002 The certificate for the signer of the message is invalid or not found

    Hi,

    Windows Update Standalone Install Error 0x80096002 is caused due to misconfigured system files in your operating system. You get this error code when you try to install an incompatible software or a driver onto your PC.

    I suggest you to install the software in compatibility mode by following the steps from the link below and check if the issue is resolved.

    Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.

    • Right-click on the setup file and click on properties.
    • Click on the compatibility tab, check the box
      Run this program in compatibility mode for
      , select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done,
      restart the computer and check if the changes are effective.

    Write to us with the status of the error code: 0x80096002 experienced on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

    Thank you.
     
    Nachappa C K, Apr 11, 2020
    #2
  3. DISM - Parameter "Cleanup-Image" is not known (error 87)

    Hello Eric,

    To troubleshoot your concern, we suggest that you run DISM Restore Health command. Refer to the steps provided below:

    • Open Command Prompt (Administrator).
    • Type the following command:
    DISM /Online /Cleanup-Image /RestoreHealth

    3. Press Enter.

    Let us know how it goes.

    Thank you.
     
    Stephanie Sal, Apr 11, 2020
    #3
  4. Error: 0x80096002 When executing DISM

    Windows Update Standalone Installer error 0x80096002 in Windows 10

    I have downloaded windows search 4.0 from the below link.

    Windows Search 4.0 for Windows Vista x64 Edition (KB940157) (

    Download Windows Search 4.0 for Windows Vista x64 Edition (KB940157) from Official Microsoft Download Center).

    I am getting same error as " Windows update Standalone installer

    installer encountered an error : 0x80096002 , The certificate for the signer of the message is invalid or not found" when I install.

    I tried to follow the steps as you said in the above post , but there is no compatibility option present.

    • Download the software setup file from the link.
    • Right-click on the setup file and click on properties.
    • Click on the compatibility tab, check the box Run this program in compatibility mode for, select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done,restart the
      computer and check if the changes are effective.

    Can you please suggest , how to proceeed further. My outlook is instant search is not working because of this software missing.
     
    Rakesh_karam, Apr 11, 2020
    #4
Thema:

Error: 0x80096002 When executing DISM

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