Windows 10: Error 0x803F8001. Could Tier 2 or Level 2 Support please reset my Microsoft Cloud account.

Discus and support Error 0x803F8001. Could Tier 2 or Level 2 Support please reset my Microsoft Cloud account. in Microsoft Windows 10 Store to solve the problem; I've been having the issues with the game bar saying it's not linked to my account or whatever, so I used Windows Powershell and removed it. I've come... Discussion in 'Microsoft Windows 10 Store' started by AndrewBoden, Nov 6, 2020.

  1. Error 0x803F8001. Could Tier 2 or Level 2 Support please reset my Microsoft Cloud account.


    I've been having the issues with the game bar saying it's not linked to my account or whatever, so I used Windows Powershell and removed it. I've come to reinstall it, and now there is an error acquiring the license and it can't install it.

    I used the following to remove it:



    Get-AppxPackage Microsoft.XboxGamingOverlay Remove-AppxPackage



    Prior to this I tried all of the following to fix my issue.

    1. If you are able to open MS Store, open MS Store > Click on your profile picture on top right and sign-out. Then sign-in again.



    2. Windows Key+R > Type services.msc and press Enter > Locate Background Intelligence transfer and ensure it is set to Start and Automatic. Also do the same for Windows Update service as well



    3. Run Windows Store Apps Troubleshooter

    Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter



    4. Reset Windows Store through Command Prompt

    Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer



    5. Re-register All Store apps You will get many Reds, ignore them

    Windows Key+X > Windows Powershell Admin > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer



    Get-AppXPackage -AllUsers Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.InstallLocation\AppXManifest.xml"}



    6. Uninstall & Reinstall Store
    Windows Key+X > Windows Powershell Admin > Copy the following from below and right click in Powershell to paste > Enter

    Get-AppxPackage -allusers *WindowsStore* Remove-AppxPackage

    Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer


    Get-AppxPackage -allusers *WindowsStore* Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$$_.InstallLocation\AppXManifest.xml”}


    Could Tier 2 or Level 2 Support please reset my Microsoft Cloud account.


    Regards,

    Andrew

    :)
     
    AndrewBoden, Nov 6, 2020
    #1
  2. Rottidog Win User

    Error code 0x803F8001 on apps and games - Tier 2 or Level 2 Support reset Microsoft Cloud account

    For 10 days I have been trying every fix available to get my Microsoft Mahjong back after getting Error code 0x803F8001. I tried help and support but went around in a big circle to get nowhere then resorted to Google
    where I found a few ideas, none of which worked. Powershell didn't work and terminating the store didn't either. Weirdly a fix I found online where you install Candy Crush or similar worked and the Mahjong came back but overnight my Magic Jigsaw app has
    the same error code and will not reinstall no matter what I try. I get to the bit where it says "acquire licence" and then it comes up with the error. I enjoy my puzzles as it keeps my grey cells moving so would like them back please Microsoft and have it
    on good authority that it is to do with my Cloud Account so please fix it!

    Tier 2 or Level 2 Support reset my Microsoft Cloud account ASAP please!
     
    Rottidog, Nov 6, 2020
    #2
  3. ConiGL Win User
    Error code 0x803F8001 on apps and games. Ask for level 2 or tier 2 support.

    Open Feedback Hub with in Window 10, explain to them what you have done attempting to resolve this issue. If you are like me, you may have uninstalled the Feedback Hub, and won't be able to reinstall because of the licensing error. If so, then you
    will need to go to a Microsoft Community online and post on the help section, and ask that >>>Tier 2 or Level 2 Support reset you Microsoft Cloud account. <<<< This has happen to me on 2 occasions, and so I have been to this dog and pony show enough to know
    things do not fix themseleves, and a little of how Microsoft's new Cloud works. If you cloud is corrupt, then less than a day when Tier 2 see your post, it will be reset. Sad, they never will take credit or acknowledge it..

    This does get your account straightened out. Make your own post. Do not post it under someone else's post. This is a problem with their cloud services. After asking for tier 2 support they will reset your account on the server. Feedback hub is best.
     
    ConiGL, Nov 6, 2020
    #3
  4. ConiGL Win User

    Error 0x803F8001. Could Tier 2 or Level 2 Support please reset my Microsoft Cloud account.

    Here’s the error code, in case you need it: 0x803F8001

    This is the only solution that really works.

    Error code 0x803F8001 on apps and games. Ask for level 2 or tier 2 support.

    Open Feedback Hub with in Window 10, explain to them what you have done attempting to resolve this issue. If you are like me, you may have uninstalled the Feedback Hub, and won't be able to reinstall because of the licensing error. If so, then you
    will need to go to a Microsoft Community online and post on the help section, and ask that >>>Tier 2 or Level 2 Support reset you Microsoft Cloud account. <<<< This has happen to me on 2 occasions, and so I have been to this dog and pony show enough to know
    things do not fix themselves and a little of how Microsoft's new Cloud works. If you cloud is corrupt, then less than a day when Tier 2 see your post, it will be reset. Sad, they never will take credit or acknowledge it..

    This does get your account straightened out. Make your own post. Do not post it under someone else's post. This is a problem with their cloud services. After asking for tier 2 support they will reset your account on the server. Feedback hub is best.
     
    ConiGL, Nov 6, 2020
    #4
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Error 0x803F8001. Could Tier 2 or Level 2 Support please reset my Microsoft Cloud account.

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