Windows 10: Error 0x81000036, Windows could not find backup devices

​

In this article, we will describe the possible solutions for Error 0x81000036, Windows could not find backup devices. Some Windows 10 users have reported that they received an error 0x81000036 on their system during an attempt to create a system image backup. When this error occurs, the following message appears on the screen: Windows could […]

This article Error 0x81000036, Windows could not find backup devices first appeared on TheWindowsClub.com.

read more...

 

buckup windows 10 error (0x81000036)

buckup windows 10 error (0x81000036)

 

buckup windows 10 error (0x81000036)

Hi Henry,

The error code 0x81000036 is usually caused by misconfigured system files. Regarding your concern, we’d like to confirm if you're trying to
restore the previous version of Windows 10 on your laptop or if you’re using a backup software and doing a backup on your computer.

If not, may we know exactly what you’re trying to perform when you’ve encountered the error? If you could also send us a
screenshot of the complete error message to check it further.

We’ll wait for your response.

 

Backup Issue - Microsoft 10 - Get Backup Errors - Third Try Didn't Work

This is my third try for help.

I've enclosed my problem, the steps suggested which I performed, and current status.

My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
and the failed resolution attempts:

• I get this message from the Event Log:

Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID - 201

Level: Error

User - System

*** ---- There is no config file at this directory location. The contents of the location are:

catalog1

catalog2

config1

config2

• In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

• Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:

KA

Karthicka_R replied on

• Microsoft
• Support Engineer

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

• Press “Windows+R” and in the run command box type “services. MSc”.
• Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
• Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
  check whether you can perform backup successfully.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

• I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID: 200

• Can anyone help me with this stubborn problem?

Thank you in advance.

You had this question

• 
  
  
  
  

• All replies (1)

DM

Divya M replied on

• Microsoft
• Support Engineer

Hi,

Thank you for posting your query on Microsoft Community.

We sincerely regret for the inconvenience caused.



Method 1Perform a Clean Boot to see if there is any software conflict as clean boot helps in eliminating software conflicts.



Note: After performing the troubleshooting steps in clean boot, follow Step 7 from the link to return the computer toNormal startup mode.



Method 2: Run check disk to check for any errors.



Note: If any bad sectors are found in the hard drive then it might try to repair that particular sector. If you have any data on that, it might be lost.

You may also follow the below link and check if it helps:

Windows Insider Program



Please let us know if you need further assistance.



Thank you.

-----------------------------------

Yes, I need more assistance.

I ran a disk check on both the source and destination drives for the backup. No errors.

I executed a clean boot. (I have left myself in the clean boot). It doesn't seem to work

I'm not sure to check whether it has worked, and I just couldn't tell. How do I confirm that the initial, image, backup has been completed?

The event viewer reports this error every time I attempt to manually initiate a backup:

Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID: 201.

I'm assuming that with this error, my backups are not being done.