Windows 10: Error adding account to OneDrive

I had my business OneDrive account configured on a computer and then one day, the login timed out and it removed my account info instead of prompting me to login again. The account has two-factor authentication enabled.


When I try and add the account again, I enter my work email address, then it proceeds to the window where it displays the local location where a copy of the OneDrive files will be stored.


When I click NEXT, I get the following error message.


SORRY, ONEDRIVE CAN'T ADD YOUR FOLDER RIGHT NOW. Please contact support.


I contacted support at my company, but they are unable to determine the cause of the problem.


I have OneDrive installed and working on two other computers with this same account with no problem.

:)

 

Can't add personal account to onedrive!!!

Hi Adam,



Thank you for writing to Microsoft Community Forums.



Please follow the steps to contact OneDrive support for further assistance on adding personal account to OneDrive.

1. Login to OneDrive.com.
2. Click the ? Help icon on the top banner of the page.
3. Select Email OneDrive support for the further assistance.

Muralidhar

Microsoft Community Moderator

 

Windows 10 - OneDrive

Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.

 

Remove account


I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
   
   Code:

   net user test /del