Windows 10: Error after resetting laptop

Discus and support Error after resetting laptop in Windows 10 Installation and Upgrade to solve the problem; My girlfriend reset her laptop with windows 10, but after the initial restart, an error occurs that says "the computer restarted unexpectedly or... Discussion in 'Windows 10 Installation and Upgrade' started by gharp_033, Aug 4, 2021.

  1. gharp_033 Win User

    Error after resetting laptop

    My girlfriend reset her laptop with windows 10, but after the initial restart, an error occurs that says "the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click 'ok' to restart..." I've attempted to restart several times with no luck. I've also read several other submissions with similar problems, but those don't work either. I can't press shift+F10 to bring up the command window.

    gharp_033, Aug 4, 2021
  2. Clem Win User

    Multiple Issues After Resetting Laptop


    I recently reset my laptop and since then I've been experiencing a whole host of issues:

    • Windows search bar doesn't work
    • Shop app won't open
    • Won't allow me to change location settings
    • Clock/calendar on my toolbar is unresponsive when I click on it

    Any ideas what the problem might be, please? Advice / suggestions are very much appreciated!

    Clem, Aug 4, 2021
  3. n-ster Win User
    n-ster, Aug 4, 2021
  4. Error after resetting laptop

    Window 10 Password Reset Disk Error

    Dear All,

    I am trying to create a Password Reset Disk for emergency cases. After creating one, I do some testings by trying to reset with newly created Password Reset Disk USB. I have encountered this error (below image). After one round of Googling, it seems to be the error appears if the Password Reset Disk is not matched with the account. But I am fully understand that I need to create Password Reset Disk using the account I want recover in the future (and I have only one account in my laptop anyway).

    Then I try to create a new account, and do the same steps on new account. It works perfectly on new account, but not the original account that I have.

    Background: I bought this laptop as the second hand, so the original account is the previous owner's account. After bought over, I change some basic info in that account, but not anything important so I assume the account is not corrupted. I don't want to abandon this account as it seems the subscribed Office is only available on this account.

    Can you guys suggest any possible causes of this strange behavior of Password Reset Disk? Many thanks.

    Error Image
    kiddokiddo, Aug 4, 2021

Error after resetting laptop

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