Windows 10: Error and restart

Discus and support Error and restart in Windows 10 BSOD Crashes and Debugging to solve the problem; I'm running the latest insider build and keep getting the IRQL NOT LESS THAN OR EQUAL TO error in ndis.sys. and them reboots. Is anyone else having... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by KellyFoust, Aug 25, 2019.

  1. Error and restart


    I'm running the latest insider build and keep getting the IRQL NOT LESS THAN OR EQUAL TO error in ndis.sys. and them reboots.

    Is anyone else having this problem? and is there a fix.

    :)
     
    KellyFoust, Aug 25, 2019
    #1
  2. jimhoyle Win User

    How to troubleshoot an error that appears only at Restart or Sign out?


    I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

    Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

    Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:
    • MemTest86+ (no problems)
    • Disabling any Services, Autoruns/ShellExView entries
    • Low resolution mode
    • BIOS settings are fine, no overclocking etc.
    • DISM.exe and sfc
    • etc.

    However, these do make the error go away:
    • End process for explorer.exe before Restart or Sign out
    • Safe Mode
    • Creating a new user profile (almost the same as clean installing Windows, many full days of work)
    • Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
    • Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

    I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

    What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.
     
    jimhoyle, Aug 25, 2019
    #2
  3. Computer randomly has black screen and restarts

    Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

    This could be a simple as a bad driver install.

    ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.
     
    TheMailMan78, Aug 25, 2019
    #3
  4. x01r Win User

    Error and restart

    atioglxx.dll OpenGL Error ! Error and restart :(

    *** errors in the installer !!!

    * manuel make *

    _____________________
    1.step :

    http://support.amd.com/us/kbarticles/Pages/CatalystAGPHotfix.aspx

    Catalyst 9.9 Hotfix for Windows XP Professional and Home Edition

    ati.com/drivers/hotfix/9-9_agp-hotfix_xp32_dd_ccc.exe

    _____________________
    2.step :

    ( install *Smile Error and restart :) )

    C:\ATI\Support\9-9_agp-hotfix_xp32_dd_ccc

    _____________________
    3.step :

    C:\ATI\Support\9-9_agp-hotfix_xp32_dd_ccc\Driver\XP_INF\B_86849\atioglxx.dl_

    ( X:\....\9-9_agp-hotfix_xp32_dd_ccc\Driver\XP_INF\B_ ,,,, \atioglxx.dl_ )

    _____________________
    4.step :

    ( ReName *Smile Error and restart :) )

    atioglxx.dl_ -> atioglxx.dll

    _____________________
    5.step :

    ( Move *Smile Error and restart :) )

    atioglxx.dll -> C:\WINDOWS\system32

    _____________________
    6.step :

    restart PC ! OK *Smile Error and restart :)

    ATi OpenGL (atioglxx.dll) No-Errors ! *Big Grin Error and restart :D
     
Thema:

Error and restart

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