Windows 10: Error Code: 0x80131500

Microsoft App store is not loading, got this error Code: 0x80131500. Please help!

:)

 

Error 0x80131500

Thank you for posting your query to Microsoft Community. I understand that your are concerned about the 0x80131500 error when accessing Windows Store.

For troubleshooting purposes, please provided the information below:

• What troubleshooting steps have you done so far?

You can try to power cycle your phone by turning it off for about 30 seconds, and turning it back on.

You can also try to soft reset your phone by pressing and holding the power and, volume down buttons for about 10 seconds.

You can find additional information about the error by clicking
here.

Please keep us posted.

 

The error code is 0x80131500 in Window 10 Store.

0x80131500

 

Windows store error code 0x80131500 Windows 10.

Hi Samo,

Thank you for posting your query on Microsoft Community.

We understand that, when you open the Windows store, you get error code 0x80131500 on your system and we are glad to assist you.


Before we proceed, I need more information to help you better:

1. Did you install all the pending updates on your system?

2. Did you make any changes on the system, prior to this issue?

3. Did you change the date and region on the computer?


If yes, change the date and region accordingly, then check if Windows store works and follow these steps below.

1. Type Settings on search bar on the desktop.

2. Click on Time & Language option under Settings Window and change the date and region accordingly.

This issue occurs due to any corrupt Windows store components or due to the lack of clearing Windows store cache on your system.

Let's try to refer to the suggestions provided by Jessen P replied on December 13, 2015, to fix your issue with Windows store error code 0x80131500 on Windows 10.


Getting Error code 0x80131500 when accessing Windows Store

Hope the above information helps. Reply with necessary information and the result to help you further.


Thank you.