Windows 10: error code 0xc03a001a personal vault

Hi, I am able to unlock vault form online but not from window explorer. I confirm my number and email but nothing work. I got error error code 0xc03a001a .Is there any way to unlock it?? :

:)

 

cannot open private vault from PC. Get error 0xc03a001a

For reasons unknown the private vault has turned from a folder into a shortcut. Now when I try to open it from the PC I get error 0xc03a001a.

I can still open my private vault from online.

Can anyone help?

Thanks

 

Personal Vault

Can't unlock personal vault with codes? Error Code: 0x8031b003

 

Personal Vault

Hi AirGumby1944,

My name is Marc, thanks for participating in the Microsoft Community, I'm an Independent Advisor and I'll be glad to help you today.

You can try the following, these indications solved the problem with this same error code 0x8031b003 to other users.

1.- Move all the data in the personal vault to a new folder. In OneDrive online with the browser of your choice.

2. In OneDrive online, you deactivate the personal vault >> Personal vault settings >> Menu >> Personal vault options. Two warnings appear.

3. In the Explorer, you remove all the remains of the personal vault. There must be a link in the personal vault and a personal vault folder that stopped working.

4. Finally, you enable the personal vault, online in the browser.

When you open the personal vault locally, all data must be there.

Let me know if you have something else that I can help you with, I'd be happy to help.

Have a nice day

Regards,

Marc M.