Windows 10: Error Code 10 - Toshiba HDD - Toshiba external usb 3.0 usb device

Recently my Toshiba HDD is not recognized by my PC. When i checked in device manager i found that my HDD was unabled because i dont know why, then i enabled again adn when i finished to do this, i saw that my device has an "Error Code 10".


I read on internet that this error is related directly with a driver problem. Really i looked on Toshiba website about a driver that could work with my HDD and nothing happened.


I tried to uninstall the device and USB port, restar my PC and nothing happened.


I tried to update the driver and didnt work


Please help me to find the way to fix this problem, i have a lot of information on this HDD


Windows 10, 64 bit

Toshiba HDD Canvio

:)

 

Toshiba Unveils Three New Tough And Stylish External USB 2.0 HDDs

spelling error: Toshiba Unveils Three New Tough And Stylish External USB 2.0 HDDs

 

Toshiba Adds Half-Terabyte USB 2.0 Portable External HDD to its Portfolio

Toshiba Storage Device Division (SDD) is yet another manufacturer that is enhancing its storage line-up, by releasing a new half-terabyte external hard drive, after the start of Consumer Electronics Show 2009. The new 500GB Toshiba USB 2.0 portable external hard drive (model number HDDR500E03X) comes with a glossy black finish and frost white contemporary graphics that will appeal to most customers. Inside the case is a new 500GB ultra-quiet hard drive, with 8MB buffer size and improved acoustics. The drive also ships with NTI Shadow real-time backup software pre-installed. Toshiba’s new 500GB USB 2.0 external HDD is priced at $179.99 (MSRP) and available now at Toshiba Direct and through major retailers and online outlets.





Source: Toshiba

 

No USB ports working on toshiba laptop

Hi guys,

Got an old Toshiba laptop, satellite l500d pslk0a-00r009
Its old and doesn't officially support win10. However I have it installed and everything works fine except USB. All the ports seem completely dead, plugging in a USB mouse I get no light on the mouse. USB flash drives don't work either. This was previously working under win7.

The issue seems to be I don't have "Generic USB hub" in device manager. Have tried to manually install it using add legacy hardware but it wont take. I have several USB root hub and others listed, but not the generic hub.

Here's what I have tried so far:

Uninstall all USB device in device managers and reboot
Confirmed BIOS is latest version
tried both legacy and compatibly USB mode in BIOS
Download and install generic win10 USB drivers
Disable USB power saving mode
Installed toshiba's service center, no updates available
Ran MS troubleshooter/fixit

I think the next step is to give up, but does anyone else have any suggestions?

thanks