Windows 10: Error downloading game from Microsoft Store

Discus and support Error downloading game from Microsoft Store in Microsoft Windows 10 Store to solve the problem; Hi, I purchased Flight Simulator 2020 when it came out and installed perfectly fine. When the latest update came out, I started to get an error when... Discussion in 'Microsoft Windows 10 Store' started by kieranm9091, Oct 1, 2020.

  1. Error downloading game from Microsoft Store


    Hi,


    I purchased Flight Simulator 2020 when it came out and installed perfectly fine. When the latest update came out, I started to get an error when downloading the latest update in MS Store. After many times of trying and diagnosing I decided to do a clean install of the simulator.


    I fully deleted all content and tried to re-download from Microsoft store. I get an error every time straight away, this is the code:0x80070141


    I had a look on the FS 2020 forums and tried getting it to work with all that is suggested, and along with the troubleshoot app not bringing up any issues, I am still stuck with not being able to download this game.

    I can however download any other app, just not FS2020.


    Link from FS2020 with their tips on how to get download/install to work


    I have tried:

    • Ensuring I am using an administrator account
    • Ensuring windows 10 is the up to date I am on version 2004
    • Made sure there are no pending updates
    • Updates in MS Store are working properly Although FS2020 does not work
    • Checked time and location settings
    • Reset the Microsoft Store cache
    • Run the Windows Store Apps troubleshooter No results shown
    • Tried installing on a different hard drive
    • Performed a clean boot of windows
    • Removed windows store local cache
    • Reset the installer
    • Disk Clean
    • Troubleshooting tool

    I have had absolutely no luck. Is anyone able to advise?


    Many thanks,

    Kieran

    :)
     
    kieranm9091, Oct 1, 2020
    #1

  2. Error Code On Store

    Hi Nixodus,

    To download a game without this error, we suggest that you try resetting the Windows store with the following steps:

    • Press Windows Key + R.
    • Type, WSReset.exe, then hit enter.

    Update us on the result.

    Regards.
     
    Angela Pun, Oct 1, 2020
    #2
  3. microsoft Solitaire games Wont load and can't download any new games from Store

    Hi Mosey,

    Thank you for posting your query on Microsoft Community.

    I understand that you are facing problem with Microsoft Store Apps and games.

    It would be grateful if you can reply to this question in order to assist you further:

    • Do you receive any error message or code when you try to play the games or download games from Windows Store?
    • What happen when you try to play the Microsoft Solitaire collection games?
    • Do you face issue only while downloading games or even other apps from Windows Store?

    Note: Basic information on Apps

    • UAC (User Account Control) must be enabled.
    • To access the Windows Store and to download and run apps, you need an active Internet connection and a screen resolution of at least
      1024 x 768.
    • To snap apps, you need a screen resolution of at least
      1366 x 768.
    • Make sure video card driver is updated.
    • Make sure that Date and Time in your device is correct and up-to date.

    Let's try the below steps and check if it helps:

    Step 1: Try clearing the Store Cache:

    • Press the Windows key + R keys.
    • In the Run window, type
      WSReset.exe
      and click “Ok”.
    Step 2: Also I would suggest you to run
    Windows Store Troubleshooter and check if it helps:

    1. Type Troubleshooter in the
    search bar
    and click on it from the list.

    2. Click on view all and select
    Windows Store Apps
    and click next.

    3. Follow the onscreen instruction.

    Let us know if the above methods helps to fix the Store issue. If the issue persists or you have any other issues with Windows, please do post it in Microsoft Community. We would be happy to assist you.

    Thank You.
     
    Sangeeta Sarkar, Oct 1, 2020
    #3
  4. Error downloading game from Microsoft Store

    not able to download games from store

    Hi,

    There are several possible reasons as to why you're encountering issues with downloading games from the Windows Store. Here's a list of the common factors:

    • Your account may be restricted from downloading games that are inappropriate for your age.
    • Games you're trying to download are not available in your current region.
    • Corrupted app data
    • An outdated Windows 10 OS

    For us to determine the root cause of this issue, kindly answer the following questions:

    • Are you getting any error messages?
    • Are you using an adult or a child account?
    • Is the Microsoft account you're using in the Windows Store app the same as your Windows 10 user account?
    • Are you using an administrator user account?

    In the meantime, we suggest running the Windows apps troubleshooter provided on this

    link
    . This can help resolve issues with downloading and installing games from the Windows Store.
     
    Catherine Cus., Oct 1, 2020
    #4
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Error downloading game from Microsoft Store

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