Windows 10: Error encountered getting to Windows Update

Discus and support Error encountered getting to Windows Update in Windows 10 Installation and Upgrade to solve the problem; My wife's laptop has not gotten a Windows Update since June 25, 2019. When she tells it to do an update search or retry, it spins and spins and then... Discussion in 'Windows 10 Installation and Upgrade' started by GrizzlyKing, Aug 10, 2019.

  1. Error encountered getting to Windows Update


    My wife's laptop has not gotten a Windows Update since June 25, 2019. When she tells it to do an update search or retry, it spins and spins and then gives her the "Error Encountered" messages.


    I've also noticed that when she tries to logon to Skype it can not find her ID. From the Edge if she enters https://login.live.com she gets a "can't reach this page", but accessing other sites/pages all seem to work.


    on the same network, my laptop has no issues like those.


    Any help out there?.....RDK

    :)
     
    GrizzlyKing, Aug 10, 2019
    #1

  2. Bluescreen error encountered

    Hello Sushovan,

    Let's determine the cause of the issue. To get started, we'd like to get the following information:

    • Is this your first time to encounter this error?
    • Did you make any changes to your computer's configuration prior to the issue?
    For possible troubleshooting steps, please check this article: Troubleshoot blue screen errors.


    Looking forward to your response.
     
    Antoneth Ber, Aug 10, 2019
    #2
  3. macbeth Win User
    windows update Error number 0x80004005

    When i try to update windows. This came up.

    [Error number: 0x80004005]
    The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
    For self-help options:

    Frequently Asked Questions

    Find Solutions

    Windows Update Newsgroup
    For assisted support options:

    Microsoft Online Assisted Support (no-cost for Windows Update issues)

    ,
    ,
    ,
    ,
    Thats what it said when i tried updating windows, anyone know why?
     
    macbeth, Aug 10, 2019
    #3
  4. AsRock Win User

    Error encountered getting to Windows Update

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Aug 10, 2019
    #4
Thema:

Error encountered getting to Windows Update

Loading...
  1. Error encountered getting to Windows Update - Similar Threads - Error encountered getting

  2. Error Encountered in Windows Update

    in Windows 10 Installation and Upgrade
    Error Encountered in Windows Update: We ran into a problem while connecting to the Windows Update service. We'll try to connect again later, or you can select Retry now.[ATTACH] https://answers.microsoft.com/en-us/windows/forum/all/error-encountered-in-windows-update/24d005f7-c389-405c-ba2d-5bcbfc9a8429
  3. Error Encountered Issue Windows 10 Update

    in Windows 10 Installation and Upgrade
    Error Encountered Issue Windows 10 Update: [ATTACH] Hi, this problem has been on my laptop a couple days ago. Whenever I try updating windows, I always get this message. I already tried resetting my laptop, still, no luck. Also tried the cmd process, this one: DISM.exe /Online /Cleanup-image /Restorehealth sfc...
  4. Windows Update - Error Encountered

    in Windows 10 Installation and Upgrade
    Windows Update - Error Encountered: Trying to run Windows update and I got the following error message - [ATTACH] I've run - Windows Update Troubleshooter ; - reset my modem; and, - done a network reset none of which resolved this issue. Does anyone have any suggestions? I'm running Windows 10...
  5. Windows Update Error Encountered.

    in Windows 10 Installation and Upgrade
    Windows Update Error Encountered.: There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424)...
  6. Windows encountered an error and restarted

    in Windows 10 BSOD Crashes and Debugging
    Windows encountered an error and restarted: So I don't know what is going on. This has never happened before. Twice now has my computer gave me a screen that it encountered an error and needed to restart. The first time was a few days ago and it created a dump file, but I did not ask about it because I thought it was...
  7. “Error Encountered” when checking for Windows Updates

    in Windows 10 Installation and Upgrade
    “Error Encountered” when checking for Windows Updates: When checking for Windows Updates with Windows 10, you might get the error: “Error encountered. We couldn’t connect to the update service. We’ll try again later, or you can check now. If it still doesn’t work, make sure that you‘re connected to the Internet.” We are...
  8. Windows Update ERROR ENCOUNTED Cant Connect To Update Service

    in Windows 10 Installation and Upgrade
    Windows Update ERROR ENCOUNTED Cant Connect To Update Service: Have changed the DNS to 8888/ 8844 but still does not work Any other ideas....?? https://answers.microsoft.com/en-us/windows/forum/all/windows-update-error-encounted-cant-connect-to/4945924d-fa0b-4ec9-ab1f-c533ffb09cd0
  9. windows 10 update error encountered.

    in Windows 10 Installation and Upgrade
    windows 10 update error encountered.: I just installed Windows 10 on a new machine and every time I try to run windows update, it gives me the error, "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet." I've...
  10. Cannot update windows "Error encountered"

    in Windows 10 Installation and Upgrade
    Cannot update windows "Error encountered": [ATTACH]Hi, can I know why my Windows suddenly cannot update? Im currently using Windows 10 Pro with latest version (Version 1803, OS build 17134.167) and suddenly show that error encountered on windows update page, it also show that "We couldn’t connect to the update...