Windows 10: Error Importing iPhone Photos & Videos from iPhone 11

Discus and support Error Importing iPhone Photos & Videos from iPhone 11 in Windows 10 Software and Apps to solve the problem; I have tried repeatedly this week to import my photos and videos to my PC from my iPhone 11. It will find the device, eventually show the photos that... Discussion in 'Windows 10 Software and Apps' started by AllisonS18, May 14, 2020.

  1. Error Importing iPhone Photos & Videos from iPhone 11


    I have tried repeatedly this week to import my photos and videos to my PC from my iPhone 11. It will find the device, eventually show the photos that need to be imported, but then once I select "import photos," it will freeze up and then state that it can no longer find my device and all of my photos may not have been imported. The most I have been able to download before this error occurring is 38 files. It is the first time downloading photos since receiving my new iPhone in January. I do have 4k files not recognizing previous imports but have tried just downloading a few at a time, or a couple hundred at a time and I continue to get the same error. Please help!

    :)
     
    AllisonS18, May 14, 2020
    #1
  2. Javo Win User

    iPhone Photos import to Windows 10 PC not working

    I would like to troubleshoot my inability to import photos from iPhone to Windows 10. I am an advanced user struggling to find relevant help on the internet since most results are unusable masked adverts for paid third party software.

    I want to use it the following way

    1. connect iPhone via USB to my Windows 10 PC
    2. open Microsoft "Photos" app
    3. click in the upper right on import > add from the device over USB
    4. select all photos and click import

    4th step is where it fails, with no usable message.

    • I have set the device as trusted on iPhone
    • I mostly don't see it in My Computer, therefore I cannot just copy
    • I tried uninstalling every driver and iTunes software
    • Despite not being visible in Windows Explorer, iTunes can always access the contents with no issue
    • it has a tiny moments when it starts working, but overall import fails sooner or later and never copies all 3k photos. Mostly MSPhotos don't show any content, just failure message, sometimes it shows it's content and acts as I can select what to import, but as described fails sooner or later
    • iTunes can successfully copy entire phone.

      Other attempts
    • I tried multiple free 3rd party SW, all of them either failed or seemed like to be usable only after buying their extended version
    • I tried using iTunes for Syncing the Photos
      • I maybe don't know how to use it, or it is faulty too. But I've set the directory where my Photos should be synced, but sync seems to just backup the phone and creates tiny 'Photo Database file', but no photo actually gets copied onto PC.
     
  3. importing photos from iphone 5 to windows 10

    Hi Diana,

    Thank you for posting your query on Microsoft Community.

    I appreciate your interest in Windows 10. We sincerely regret for the inconvenience caused.

    • How are you trying to import photos from I phone
      to windows
    Follow the steps provided below and check if it helps.

    Connect your iPhone to your PC using the connection cable provided by Apple. Check your iPhone screen now. You might see a notification with Trust option. Tap Trust option to continue. The moment Windows recognizes your iPhone,
    you will see a notification on the screen asking Tap to choose what happens with this device.

    Click or tap the notification to see three options: Import photos and videos, Open device to view files, and Take no action. Click or tap
    Import photos and videos option. This action will open all photos on your iPhone in Windows 10’s Photos app.

    Select photos and videos that you wish to import and then click or tap
    Import button to start copying all photos from your iPhone to PC. Once Photos app completes the transfer, you’ll see an option to open up the folder to view imported photos. You can also close Photos app if you would like to view photos later.
    If issue persist, kindly try the below given steps and check if it helps:

    • Connect the iPhone to Windows 10
      computer
    • Close the prompted window.
    • Press Windows + E key on the keyboard (it will show the phone as drive)
    • Now you can copy and paste the pictures & videos into your Windows drive.
    Hope this information helps. Post back with updated issue details for further help.

    Thank you.
     
    Divya Murugan, May 14, 2020
    #3
  4. Qusay Win User

    Error Importing iPhone Photos & Videos from iPhone 11

    import photos and videos from iPhone, alternative solutions

    Import photos and videos wizard was a very good tool to import media from iPhone to PC and most important to assort them in FOLDERS by date. My question is, is there an application (even paid) or alternative wizard to do the same process? I am using Win 10.
     
    Qusay, May 14, 2020
    #4
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Error Importing iPhone Photos & Videos from iPhone 11

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