Windows 10: Error in Bluetooth connection

Please solve this problem for me as it is causing lots of problem.

:)

 

WIndows 10 cannot connect to a bluetooth headset.

Hello Mike,

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• What is the make and model of your headset and Bluetooth dongle?

Meanwhile, we suggest that you perform the steps posted on this article
to resolve Bluetooth connection issues in Windows 10.

Looking forward to your response.

Regards.

 

Bluetooth connection error

Thank you for your input Bill. I must've been unclear in my original post. The devices don't even show up even though they are on and visible to every other searching device I have tried this with (i.e. my phone and other computer where I plugged in the
same adapter and it worked just fine).

1. Turn on your Bluetooth device and make it discoverable.
   
   The way you make it discoverable depends on the device. Check the device or visit the manufacturer's website to learn how.
2. Select the Start button > type Bluetooth > select Bluetooth settings from the list.
3. Turn on Bluetooth > select the device > Pair.
4. Follow any instructions if they appear. Otherwise, you're done and connected.

So with these being the recommended steps to take here - I cant even complete step 3.

Thank you

 

Bluetooth Connectivity Issue

Hi Harshal,

To better assist you with the concern, we would like to know if you are getting any error messages when connecting your Bluetooth earphones.

We suggest that you update audio and Bluetooth drivers by following the steps provided on the link below:

• Update drivers in Windows 10.
• Fix sound problems

Let us know how it goes.

Thank you.