Windows 10: Error logging in Microsoft Store

User has AD account with single sign on but somehow getting an error when trying to log in with Microsoft account.

Microsoft Store error is "We encountered an error. Please try signing in later".


Already tried running wsreset.exe, reset the app, and sign in without VPN but does not work. Need help with more solution?

:)

 

Error 0x800704cf in microsoft store

Hi,

As per the error message, your internet connection might have something to do with the error code 0x800704cf. The anti-virus on your computer can also be the culprit here. However, let us not assume anything yet until we isolated your concern. We suggest
that you download and run the Windows Store App Troubleshooter. Once done, check if the issue persists.
You can also check if the Store works in another user account. If the issue
still persists, we suggest to reset the Microsoft Store. Here are the steps on how to do so:

• Press the Windows key + R on your keyboard, the type in wsreset.exe.
• Hit Enter to proceed.

You may reset the Store a couple of times before checking if the issue persists.

Let us know the result of the troubleshooting steps provided above.

 

Error with Microsoft Store

Hi RafayShabbir,

Thank you for posting your question in Microsoft Community.

Let me make it up to you by giving you the best resolution for your concern with your Microsoft store.



Step 1: Reset the Microsoft Store cache

• Press Win + S. This will open Windows search bar.
• Type “cmd”, and then simultaneously press “Ctrl+Shift+Enter key”.
• Click on the Yes button.
• Then type in “Wsreset” and press Enter key for the command to execute.

Step 2: Run app troubleshooter

• In the search box, type troubleshooting.
• Click on view all and select Windows store app troubleshooter.
• Click next and follow the instruction.

Note: Once after the inbuilt
troubleshooter complete, I suggest you to restart the computer.



Steps 3: Install Windows update

• Press Windows key from the keyboard and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Please let us know if the issue persists.



Hope it helps,

Mithin EJ

Microsoft Community - Moderator

 

microsoft store errors

Hi,

The 0x87AF0001 is a common error in Windows Store, wherein it prevents you to download or update new or existing applications. To resolve this, we suggest that you follow the troubleshooting steps below:

• Open the command prompt, and run it as an administrator.
• Type the command: dism /online /cleanup-image /startcomponentcleanup.
• Restart your device, and check if your query persists.

We would appreciate it if you could get back to us and provide us your feedback.