Windows 10: Error message Couldn't download.....virus scan failed

Discus and support Error message Couldn't download.....virus scan failed in AntiVirus, Firewalls and System Security to solve the problem; After a Windows update I am suddenly unable to download files..... this is applicable for all websites and all browsers..... please help me resolve... Discussion in 'AntiVirus, Firewalls and System Security' started by SuchetaDikshit, Nov 28, 2020.

  1. Error message Couldn't download.....virus scan failed


    After a Windows update I am suddenly unable to download files..... this is applicable for all websites and all browsers..... please help me resolve this.

    :)
     
    SuchetaDikshit, Nov 28, 2020
    #1
  2. Nikhar_K Win User

    Error: Couldn't download - virus scan failed message when trying to download a program

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you receive an error, 'Couldn't download - virus scan failed message' when trying to download a program. I'll certainly assist you with this.



    However, please let us know:



    • May I know the program that you are trying to download?
    • Which browser are you using?
    • Are you able to download any other programs?


    I would suggest you to try using a different browser like Microsoft Edge and see if that helps.



    If you are receiving this error while using Google Chrome, I would suggest you to refer the section
    "Virus scan failed" or "Virus detected" in the article Fix file download errors
    and see if that helps.



    Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow
    these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.




    Refer the article How to back up and restore the registry in Windows



    I would also recommend you to create a system restore point.



    Let us know the results, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community – Moderator
     
    Nikhar_K, Nov 28, 2020
    #2
  3. Kath UP Win User
    'Virus scan failed' message

    Yes, I use Chrome. I've received several emails with Word doc attachments or google docs attached and I get the message "Failed - Virus scan failed"

    I tried to go through the steps described by typing in regedit and going through the steps provided but that didn't solve the problem.
     
    Kath UP, Nov 28, 2020
    #3
  4. Error message Couldn't download.....virus scan failed

    Downloading files - VIRUS SCAN FAILED

    Hi Everyone,

    I keep getting the message VIRUS SCAN FAILED when I try and download files from all sites on the internet.

    However can download Windows Updates.

    Any suggestions would be extremely welcomed.

    Thank you in advance,

    John
     
    JohnKershaw1, Nov 28, 2020
    #4
Thema:

Error message Couldn't download.....virus scan failed

Loading...
  1. Error message Couldn't download.....virus scan failed - Similar Threads - Error message Couldn't

  2. Failed download virus scan

    in AntiVirus, Firewalls and System Security
    Failed download virus scan: I am unable to download programs, updates, photos or other items. When I try I get the message: Failed download virus scan. It is a firewall issue, but I can't override it to download necessary updates from any source. I don't know if this is a Microsoft issue, or a Windows...
  3. couldn't download-virus scan failed

    in Windows 10 BSOD Crashes and Debugging
    couldn't download-virus scan failed: I am having an issue opening any kind of document . I get the message: "couldn't download-virus scan failed". This just started happening last week and i am not sure if it was related to some update. I have windows 10 home in s mode....
  4. "Couldn't download-virus scan failed"

    in AntiVirus, Firewalls and System Security
    "Couldn't download-virus scan failed": I did looked McFee and it showed no virus. Weird. Funny last week fine now it pop up "Couldn't download- virus scan failed. What should I do and please do step by step. Jean...
  5. "Couldn't download-virus scan failed"

    in AntiVirus, Firewalls and System Security
    "Couldn't download-virus scan failed": I try all the options like that regedit thing and uninstalling my mcafee software but nothing works TT it always couldnt download-virus scan failed HELP plsss...
  6. Error: Couldn't download - virus scan failed message when trying to download a program

    in Windows 10 Installation and Upgrade
    Error: Couldn't download - virus scan failed message when trying to download a program: I'm trying to download a program and keep getting a "Couldn't download - virus scan failed message" I have deleted MacAfee, changed Windows defender/ firewall settings, nothing works? ***Modified title from: Download Issues***...
  7. 'Virus scan failed' message

    in AntiVirus, Firewalls and System Security
    'Virus scan failed' message: When I try to download a word document from a person I know, it looks like the document is being downloaded but then a message comes up that says "Failed-Virus scan failed" How do I change the settings - is it a security setting that needs to be changed?...
  8. every download on my computer is failing with message virus scan failed

    in Windows 10 Customization
    every download on my computer is failing with message virus scan failed: download fails with message virus scan failed https://answers.microsoft.com/en-us/windows/forum/all/every-download-on-my-computer-is-failing-with/0feea00d-a13b-491f-ad56-58f94442de8c
  9. Virus Scan Failed ERROR!

    in Windows 10 Network and Sharing
    Virus Scan Failed ERROR!: Hi And I have this issue where it says "virus scan failed" every time I DOWNLOAD something I even tried using edge and even ie and it still doesn't work. And the regedit trick doesn't work And I uninstalled my antivirus Please help! Browser I am using: Google Chorme OS:...
  10. "virus scan failed" message when downloading

    in Windows 10 BSOD Crashes and Debugging
    "virus scan failed" message when downloading: Every time I try to download anything from the Internet (pictures, pdfs, new software) it comes up with a message saying "virus scan failed". I have looked at my virus software and couldn't see any details about why downloads are blocked, nor could I find any of my computer...