Windows 10: Error message "Please update your device settings to accept media transfers."

I installed a 2 TB Seagate backup device for primarily photos and files. Using a Microsoft 11; an HP laptop 2022 and attempting to copy from iCloud photos/videos or once moved to Microsoft Photos, use a copy/paste - or drag/drop; and this error comes up no matter what.All the responses and YouTube videos suggest a roll-back of Microsoft Photos app to a previous version which is not coming up as an option on my laptop.All USB and Seagate drivers updated already had the correct drivers per Microsoft.Do not see a Microsoft setting that uses these words in the error message "accept or media or

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why does my computer say update device settings to accept media transfer

why does my computer say update device settings to accept media transfer

 

"Please update your device settings to accept media transfers."

I bought a WD external storage to move important photos from my Windows PC into it for safe keeping, when I try to import files I keep getting "Please update your device settings to accept media transfers." Instead of giving me the settings feature it gives me a read more link which doesn't have the answer. I've gone through the settings on the device and still nothing indicates media transfers. It's getting ridiculous. Something that should take a half hour I'm spending days looking for a solution online, anyone have an awnser?

 

"Please update your device settings to accept media transfers."

Which specific "WD external storage" product did you buy?

Normally, you would copy files to an external drive with a simple drag and drop or copy and paste. What do you mean by "import files"?

The error message you are seeing is something I would expect if you connect a phone and try to copy files to it. It's not an expected error with a typical external drive. Hence the need to get the details about what you're working with and exactly what you are doing.