Windows 10: Error On Installing Windows on Laptop.

The laptop is a Toshiba Satellite C50B

So I don't really know what my cousin did but the OS got messed up so I was going to reformat it but I've encountered this problem. Every time I install W10 on the laptop, during the installation process, an error stating that "windows cannot install required files. make sure all files required for installation are available" pops up. I tried doing a W7 install and the same problem appears! I tried switching out the laptops hard drive and the same problem persists. I'm absolutely clueless what the problem is. The ISO's can't be corrupted but if they are it's so impossible for both to be corrupted. Any help would be nice. I'm using a USB to install by the way since every laptop at home does not have a CD-ROM.

:)

 

Continuous Loop on Laptop, error: "installing windows, 64% complete"

Hi,

My ex gave laptop to son, but didn't want him to have access to his personal information. I think he reformatted and now laptop stuck on "installing windows, 64% complete" and then just keeps turning on and off and restarting and saying the same thing
over and over.

I have no discs, laptop will not read from disc drive or pen drive, and is stuck in continuous loop. Cant access recovery drive or bios. Any help please.

 

Continuous Loop on Laptop, error: "installing windows, 64% complete"

Hi Julie,

Thank you for bringing up your query on Microsoft Community.

I realize this may be frustrating. Now that you have me with you, let me take care of this.

Let us try to perform hard reboot and check if it helps.

Hard reboot is done by turning off the computer without performing the shutdown procedure.

Follow the below steps:

• 
  Press and hold the Power button until the system turns completely off.
  
• 
  Unplug the AC adapter from the laptop (if plugged in).
  
• 
  Make sure there are no external devices connected to the laptop.
  
• 
  Remove the battery.
  
• 
  Press and hold the power button in for 10-15 seconds to drain remaining power from the laptop.
  
• 
  Insert the battery and reconnect the AC adapter.
  
• 
  Turn on the laptop by pressing the Power button.
  

If the issue persist, I suggest you to contact the manufacturer for further assistance as the laptop does not read from disc drive or pen drive and BIOS is inaccessible.

Hope it helps.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

 

I used RUFUS and Windows Media Tool. Both gave the same result pops up with the same error.