Windows 10: Error please insert the external storage media and press ok

Discus and support Error please insert the external storage media and press ok in Windows 10 Installation and Upgrade to solve the problem; I was wondering if anyone could help. Ive been recieveing the error message (the one in the title) and it stays on a black screen and nothing happens i... Discussion in 'Windows 10 Installation and Upgrade' started by TamzinSpencer, Jun 25, 2019.

  1. Error please insert the external storage media and press ok


    I was wondering if anyone could help. Ive been recieveing the error message (the one in the title) and it stays on a black screen and nothing happens i cant click on anything as my windows wont load. Ive got a acer aspier. I recently contacted MS support to fix this issue but they havent. This issue started when i tried to update my windows 10 as my MS store was missing after four hours of it being on 0% i finally had enough and resetted my pc. When i turned my pc off and on the message came up. Ive heard about a bootable drive but that wont work as im not getting a windows divice till three weeks time. Can anyone help? Ive tried getting command promot up but it wont come up

    :)
     
    TamzinSpencer, Jun 25, 2019
    #1
  2. xTSx Win User

    Error: Please Insert The External Storage Media And Press Ok

    My computer, HP 14-an013nr, said to do the Windows 10 update, but the storage was full so it suggested an external storage device... The problem is that now after using a usp drive and following the steps it is unable to reinstall the previous version. I've
    tried this multiple times and even when it says "Restoring the previous version of windows" it always comes back to the "error please insert the external storage media and press ok" message. I can no longer use the computer. It will do NOTHING. It won't restore
    the previous version of windows and only shows a black screen with the error message. Is there a way to save the thing or is it lost?
     
  3. xTSx Win User
    error please insert the external storage media and press ok

    When opening my computer (HP 14-an013nr, I think) it said to do the Windows 10 update, but the storage was full so it suggested an external storage device...so I bought a usb flash drive. Now after waiting forever, the update failed (not a shocker as this
    is the second time trying). The problem is that now it is unable to reinstall the previous version. I've tried this multiple times and even when it says "Restoring the previous version of windows" it always comes back to the "error please insert the external
    storage media and press ok" message. This whole thing has been strange from the start. Like how an unused laptop could suddenly lack storage space for a forced update.

    Edit: Thank you for the replys! But, I think the point was missed...The problem is that I can no longer use the computer. It will do NOTHING. It won't restore the previous version of windows and only shows a black screen with the error message. Is there
    a way to save the thing or is it lost?
     
  4. Error please insert the external storage media and press ok

    Please insert the external storage media and press OK

    I attempted to update to the latest Windows 10 update last night. Half way through it told me I need more space and I can continue by plugging in a external storage. I plugged in a usb drive and continued the update and went to sleep. Woke up and it was
    stuck at the booting and has the message "Please insert the external storage media and press OK". I never removed the USB drive and the message continued to appear after I click OK. How can I fix this issue? Thank you.
     
    Chih-WeiHsu, Jun 25, 2019
    #4
Thema:

Error please insert the external storage media and press ok

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