Windows 10: Error: SYSTEM_SERVICE_EXCEPTION 0xC0000005 BSOD

Discus and support Error: SYSTEM_SERVICE_EXCEPTION 0xC0000005 BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; I've been getting BSOD for months now, before it would happen every so often, but now is happening several times per day On Thu 9/22/2016 12:31:13... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Chonky, Sep 21, 2016.

  1. Chonky Win User

    Error: SYSTEM_SERVICE_EXCEPTION 0xC0000005 BSOD


    I've been getting BSOD for months now, before it would happen every so often, but now is happening several times per day

    On Thu 9/22/2016 12:31:13 AM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\092116-44093-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14A0B0)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8033CA9F8C4, 0xFFFF9300359D1B60, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.






    On Thu 9/22/2016 12:31:13 AM GMT your computer crashed
    crash dump file: C:\WINDOWS\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8033CA9F8C4, 0xFFFF9300359D1B60, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    :)
     
    Chonky, Sep 21, 2016
    #1
  2. nm3210 Win User

    Windows 10 build 10162 - USB webcam causes system crash

    I'm still having this issue on build Windows 10 (x64 Pro) 10240 using the SP2309W monitor's built-in usb webcam/mic.

    The BSOD error that occurs when plugging the USB in is: SYSTEM_SERVICE_EXCEPTION (ks.sys). If I plug the usb into a different USB port (for the first time), however, everything works perfectly fine - the webcam shows up and microphone
    works great, so I presume the device isn't completely unsupported or SOL. But if you then restart the computer you get a BSOD upon startup with the same message as above.

    Looking at the minidumps, I get this information (a few crashes posted):

    This was probably caused by the following module:
    ks.sys (ks+0x17C0)

    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80042BB17C0, 0xFFFFD00146C89D40, 0x0)

    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801312917C0, 0xFFFFD0008A7E5D40, 0x0)

    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000DEC17C0, 0xFFFFD00197918D40, 0x0)

    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801AF8317C0, 0xFFFFD0019AA61D40, 0x0)

    Not sure if that means anything to anyone, but it'd be awesome if this was fixed!
     
    nm3210, Sep 21, 2016
    #2
  3. Neprut Win User
    Windows BSOD issues - Have DMP files

    The driver verifier is not the issue here.... The whole point of that command is to BSOD your system and to see which drivers are acting up, that is the reason I posted the .dmp file for that BSOD. Of course I would have disabled that after successfully
    getting the system to crash...

    My BIOS is the latest version (American Megatrends Inc. 1.I0, 25-Apr-17), that is the reason the .nfo file is included with the dumps so people are able to see that.

    The SYSTEM_SERVICE_EXCEPTION is indeed the main BSOD caused by main things over the past few weeks, which is what I am trying to fix.

    29JUL - SYSTEM_SERVICE_EXCEPTION (win32kfull.sys)

    26JUL - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)

    24JUL - SYSTEM_SERVICE_EXCEPTION (ntoskrnl.exe)

    23JUL - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)

    22JUL - SYSTEM_SERVICE_EXCEPTION (ntoskrnl.exe)

    18JUL - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)

    ect, ect...

    If older .dmp files are necessary I can always provide.

    Thanks.
     
    Neprut, Sep 21, 2016
    #3
  4. philc43 Win User

    Error: SYSTEM_SERVICE_EXCEPTION 0xC0000005 BSOD

    Hello Chonky,

    Welcome to TenForums *Smile

    Please read the message at the top of the page and follow the posting instructions.
     
    philc43, Sep 21, 2016
    #4
Thema:

Error: SYSTEM_SERVICE_EXCEPTION 0xC0000005 BSOD

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