Windows 10: Error while resetting the PC

Getting the BSOD when I tried to reset my PC after moving all my data to external hard disk. All I see is this and four options:

Recovery
Your PC/Device needs to be repaired.
The OS couldn't be loaded because the kernel is missing or containing errors.
File:\WINDOWS\system32\ntoskrnl.exe
Error code: 0xc0000221

You'll need to use windows recovery tools


Press Enter to try again
Press F8 for Startup settings
Press Esc for UEFI firmware settings
Press F9 to use a different operating system

Tried creating a bootable USB with the ISO file.
No luck getting detected.

Please help me out.


HP Envy 15t Notebook PC
Windows 10

:)

 

While resetting the PC, i powered off the PC. what should i do??

Hi Carl,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently.

I would appreciate if you can provide us the following information to help us understand the issue better.

• What is the exact error message you get?

Follow the steps below and check if that helps.

Step 1: I would suggest you to download an
ISO image of Windows 10 and try to install again using the Media Creation tool.

Download Windows 10

Installation Media tool:

Windows 10 herunterladen

Once the bootable media is created, follow next step:

Step 2: Perform Start up Repair.

Follow the steps mentioned below to perform Start up Repair:

a. Insert the installation DVD or
USB and boot Windows 10 from it.

b. Select “Troubleshooting” from the first Window and then select “Advance Options”.

c. Then select “Automatic Repair” from “Advanced options” window.

This will help you to boot into your Operating system again.

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

While resetting the PC, i powered off the PC. what should i do??

I have a dell inspiron all in one. I am resetting the PC and I accidently turn off the power, then I turn it on. it says: you have to download windows and install it. I have to use my PC at now. what should I do to make it right??

thanks for who gave me the answer!!

 

When you moved the files, did you do so by a cut and paste method? If you ended up moving an important system file that could explain why you are having this issue. Either that, or something else wiped out the kernel for the OS.

Now what you will likely have to do is resintall Windows. Often times to get a computer to boot from a USB drive, you need to go into your UEFI/BIOS and disable both fast startup and secure boot.

How did you go about creating the flash drive? Did you just simply copy the ISO to the flash drive? That wont do it. You need to use a tool like Rufus, or the Media Creation Tool from Microsoft.