Windows 10: Error with PUR-UserAlreadyOwnsContent

Discus and support Error with PUR-UserAlreadyOwnsContent in Windows 10 Gaming to solve the problem; I'm getting a "Looks like you already own this..." message with error "PUR-UserAlreadyOwnsContent" when I try to purchase extras for Fishdom extra... Discussion in 'Windows 10 Gaming' started by Christopher H_RI, Mar 19, 2023 at 1:13 PM.

  1. CHRISTOPHER H_RI
    Christopher H_RI Win User

    Error with PUR-UserAlreadyOwnsContent


    I'm getting a "Looks like you already own this..." message with error "PUR-UserAlreadyOwnsContent" when I try to purchase extras for Fishdom extra lives, resources, etc..I'm on a Windows 10 PC, and I didn't have this problem before yesterday, nor do I have it now on other devices in my house. It's also true that I've previously purchased the "content", but they are all things that you are able to purchase over and over again as often as you want they aren't an app, just add-ons, not just one-time purchases. I have found 5 year-old references to this problem online but none of the mention

    :)
     
    Christopher H_RI, Mar 19, 2023 at 1:13 PM
    #1
  2. JULES BACH
    Jules Bach Win User

    PUR-UserAlreadyOwnsContent error after Store Purchase

    I bought the 'all features forever' for 'Stop Motion Go' via the Microsoft Store. It's charged my credit card - but 'Stop Motion Go' is stuck in the free mode. If I try
    to access any of the additional features I just paid for, it just takes me back the store page. If I click to re-purchase I get a dialog with:

    "Looks like you already own this. Hope you're enjoying it." dialog with a PUR-UserAlreadyOwnsContent error.

    I can't access any of the features Error with PUR-UserAlreadyOwnsContent :(

    I've tried restarting PC.

    OS Name Microsoft Windows 10 Pro

    Version 10.0.16299 Build 16299

    Any tips?
     
    Jules Bach, Mar 19, 2023 at 1:18 PM
    #2
  3. AXELFURTENBACH
    AxelFurtenbach Win User
    PUR-UserAlreadyOwnsContent hLRjv5ukUutIx5b5iVixEz.215

    I was trying to install the new Minecraft launcher on the wrong hard drive and I canceled the installation. I was trying to install it again, but when I got to the "Get" page for the application, I clicked the button and I click get. It says:

    "Looks like you already own this

    Go to My games and apps, or My library on your home device, to download it. If you’re gaming from the cloud, it should be ready to go.

    PUR-UserAlreadyOwnsContent

    hLRjv5ukUutIx5b5iVixEz.215

    2021/11/03 - 10:15:24 UTC"

    I went to my library in the XBOX app and there was no new app there. Then I went to the Microsoft Store and checked there. It says I got the app a few minutes ago. I don't know where I can reinstall the app.

    Sorry for my bad English.
     
    AxelFurtenbach, Mar 19, 2023 at 1:18 PM
    #3
  4. TEMEEEEEEEE
    Temeeeeeeee Win User

    Error with PUR-UserAlreadyOwnsContent

    PUR-OrderLocked on Microsoft Store error

    I'm trying to activate xbox game pass on microsoft store so I could try out Sea Of Thieves but I'm receiving PUR-OrderLocked error and there is no information about it anywhere.

    PUR-OrderLocked

    ByyWOibiFkGWdddu.42.1.10.18
    2018/06/28 - 10:28:04 UTC
     
    Temeeeeeeee, Mar 19, 2023 at 1:18 PM
    #4
Thema:

Error with PUR-UserAlreadyOwnsContent

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