Windows 10: Errors 0x80070005 and -2015294512 when trying to use Game Pass PC/Microsoft Store

Discus and support Errors 0x80070005 and -2015294512 when trying to use Game Pass PC/Microsoft Store in Microsoft Windows 10 Store to solve the problem; Hi, First of all, this has 3 issues in one post, but I believe they are all related to each other in some form. I am running Windows 10 2004 build... Discussion in 'Microsoft Windows 10 Store' started by Maja._, Jun 5, 2020.

  1. Maja._ Win User

    Errors 0x80070005 and -2015294512 when trying to use Game Pass PC/Microsoft Store


    Hi,

    First of all, this has 3 issues in one post, but I believe they are all related to each other in some form.

    I am running Windows 10 2004 build 19041.264, and everything is up to date.

    I am using Windows Defender as my anti virus.


    I recently tried using the Xbox Beta app for the first time in a while to play some Game Pass games which worked fine about 2 weeks prior. I went to play Plague Tale and was met with error -2015294512. Errors 0x80070005 and -2015294512 when trying to use Game Pass PC/Microsoft Store 8d7a5845-02b7-4050-898e-d45211a7afd6?upload=true.png

    I tried following the file path, but I was stopped at WindowsApps, where I'm denied access despite being the only user/administrator on my computer.


    I then tried installing Dishonored 2, where I'm met with the message "Can't open app. Check the Windows Store for more info about Dishonored 2." The store's page gives no information as to why it won't run. The following message appears below the Play button, but I have admin access, my system specs are well above the recommended for the game, and I am running a current version of Windows 10.

    Errors 0x80070005 and -2015294512 when trying to use Game Pass PC/Microsoft Store c6617934-3d3c-411c-b439-3b9fa5acaa81?upload=true.png


    I tried installing the Xbox Insider Hub to try Minecraft's raytracing, but the download stops at "Acquiring License" then gives me error 0x80070005. All other non-Microsoft apps give the same error too.

    Errors 0x80070005 and -2015294512 when trying to use Game Pass PC/Microsoft Store c2cead58-d7a3-4d8d-8fb1-773edde56460?upload=true.png


    I apologize for including 3 errors in one post, but since all of this revolves around the Microsoft Store, I believe all of it to be connected in some way. All of this broke at the same time, so it could possibly be one problem causing all of this to happen. Additionally, games from Steam, Origin, Epic Games, etc. all launch and play perfectly fine.


    To attempt to fix these issues, I have so far

    -Restarted my PC

    -Updated Windows

    -Used the troubleshooter

    -Confirmed that my PC's time is accurate

    -Reset the Microsoft Store

    -Reset the Xbox app

    -Cleared the Store's cache using WSreset

    -Reinstalled Gaming Services

    -Re-registered the Microsoft Store

    -Entirely reinstalled Windows 10, but kept files

    :)
     
    Maja._, Jun 5, 2020
    #1

  2. Issues playing games on Xbox Game Pass PC (File System Error 2015294512)

    I too have this same issue that others are experiencing.

    I have followed all the advice in this and the other similar posts:

    File System Error (-2015294512) when starting games from Xbox Game Pass PC App

    Dateisystemfehler (-2015294512)

    Windows 10 -> Error sistema de archivos (-2015294512) [Windows 10 -> File System Error (-2015294512)]

    Xbox Support

    However I am still facing the issue.

    • Windows 10 is fully up to date.
    • I am the administrator & the account is local
    • I have full rights to the locations it is trying to use.
    • I am able to play some games from the Xbox Game Pass
    • Defender has been disabled for the purposes of testing.
    • Windows store has been reset & reinstalled, and I have logged in and out
    • Windows store troubleshooter has also been run
    • I have re-registered all store apps
    • Game has been reset, reinstalled many many times.
    • UAC has been enabled at the default level (also attempted it not being on)
    • I have run System File Checker
    • Reinstalled the Xbox Gaming Services
    • Reinstalled to different drives

    I believe I have tried everything that I can come up with currently, and since this is a paid service I was hoping there was somewhere I could contact for support. But flipping through the 3 apps I have come up dry (though I could have easily have missed
    it).

    Is there support offered for this product at all?

    ** Edit: I found an online chat with Microsoft, they have escalated it up but I haven't heard anything as of yet (as you'd expect given how short it's been)
     
    DarkTorana, Jun 5, 2020
    #2
  3. Error 0x80070005 when trying to download anything from Microsoft Store

    Hello, yesterday I attempted to download Sea of Thieves via Game Pass Ultimate from the Microsoft Store.

    However, the download would give an error, code 0x80070005, after a few seconds following the "acquiring license" stage of the download.

    I've retried downloading the game multiple times, attempted to download other apps like Xbox Beta, and have searched for a solution online for several hours, but nothing that others have suggested so far seems to work.

    In fact, I even tried to download Xbox Beta from the Xbox website, but I was given error 0x80070005.

    How can I fix this error?
     
    JasonVTCamp, Jun 5, 2020
    #3
  4. MdFk77 Win User

    Errors 0x80070005 and -2015294512 when trying to use Game Pass PC/Microsoft Store

    PC game pass error 0x80070005 - July update

    hello, it's been a month since I activated the game pass subscription on PC but I still can't download the games where the administrator's approval is required (error 0x80070005). lately there have been two Windows updates and for ten minutes it worked
    ... but then we went back to the usual situation. someone who had the problem solved (without formatting windows of course)?
     
    MdFk77, Jun 5, 2020
    #4
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Errors 0x80070005 and -2015294512 when trying to use Game Pass PC/Microsoft Store

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