Windows 10: etd.sys elan input device BSOD

There is something I would like to try after a question, a clean install of Windows 10 and the only driver installed is the touchpad driver.
Of course a proper backup of the system will be needed before clean installing Windows 10, so you can easily restore back your system after troubleshooting *Smile

My question, do you have any USB device attached?

 

The only usb device attached is my g502 mouse.

Reformatting the laptop now would be...messy.

 

Are the drivers for your mouse updated?

 

So the only driver i see under the "mice and other pointing devices" in "device manager" is the "HID-compliant mouse"...so i'm not too sure what i should do.

edit: is there any way to disable the touchpad without a driver?

 

The HID mouse is the USB mouse, please check the manufacturer of the mouse for driver updates.

 

From what i can tell, it dosent seem like the mouse uses its own drivers but rather Microsoft's generic mouse driver. The only other downloadable i can see from logitech site is the program for key mappings on the mouse, other than that, there isnt any mention of drivers.

 

If you mean mouclass.sys and mouhid.sys as Windows drivers, every mouse uses those drivers.

Do you have a disk or something that came with the mouse for updating?

 

no, the mouse do not come with a disc of any sort.

 

Too bad,

You do have the software from nov 2015 installed for your mouse?

Anyway, I would like to try what I was talking about in my previous post
It isn't formatting, simply a full backup and clean install of your system with only the touchpad driver installed.
How familiair are you with Macrium Reflect?

 

if you meant the logitech key mapping software then yes.

I have no idea what macirum reflect is.

 

Macrium Reflect is a backup program, you can create a complete system backup and using a Windows Pre-Environment (WinPE, booting from USB to get out of the Windows environment) restore the backup.

I would however recommend to clean up your hard drive a little, the current size will take some time to create a backup of.

How frequent are the crashes?

 

sorry for the late reply, but the trouble shooting will have to take a back seat due to real life commitment. thanks for the help up to now though.

 

Let me know when you're ready *Smile