Windows 10: Ethernet cable not working properly

So i have one ethernet cable which only transmits like 10Mb/s, which can connect to my pc. I tried changing it but neither my old ethernet cables which support more than 10MB/s nor a new one i bought are being recognized by my pc. They do connect to my Laptop though so it's not that the cable doesnt seem to work or that my router has any problems. I'm not sure what the problem is and any help is appreciated.

:)

 

Ethernet cable not working.

You need to solve your problem one step at a time, e.g. like so:

• Connect your CAT5 cable directly to your router. If it does not work, replace the cable.
• Connect the cable to your TP-Link wall plug. If it does not work, reconfigure or replace the wall plug.

 

Ethernet cable settings

Hi Campbell,

Thank you for writing to Microsoft Community Forums.

Please reply to the follow questions to get a better understanding on the issue:

• What is the model number of your laptop?
  
• Do you have a yellow exclamation on the network icon after connecting the cat 7 cable?
  

However, you can follow the troubleshooting steps from
Fix network connection issues in Windows.

Also, I suggest you to check the laptop manual or laptop manufacturer to know whether the Ethernet port of your laptop supports cat 7 cable.

Hope it helps.

Nikhar Khare

Microsoft Community – Moderator

 

ethernet cable not working properly

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

I suggest you to follow the below methods and check:


Method 1:

Run Hardware and Device troubleshooter.

If your computer is having problems with a recently installed device or other hardware, try using the Hardware and Devices troubleshooter to fix the problem. It checks for common issues and makes sure that any new device or hardware
attached to your computer was installed correctly.

Follow the steps given below:

• 
  Type Troubleshooting in the search box and press Enter key.
  
• 
  Click on view all option on the upper left corner.
  
• 
  Select the Hardware and Device options from the list.
  
• 
  Click Next to run the
  Hardware and Device Troubleshooter.
  

Method 2:

Uninstall the wireless connection from Device Manager,

1. Press
Windows Key+ X and select Device Manager from the list.

2. Locate Network adapters and expand the same.

3. Select the Ethernet, right-click and select
Update.

4. Restart the computer, if prompted.



Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran