Windows 10: Ethernet connection drops out but Windows 10 thinks there is no problem

Discus and support Ethernet connection drops out but Windows 10 thinks there is no problem in Windows 10 Network and Sharing to solve the problem; I have a very strange problem where randomly, perhaps once a day, my web browsers and email will fail to retrieve data from the net, yet other minor... Discussion in 'Windows 10 Network and Sharing' started by Dan J Nielsen, Jul 1, 2020.

  1. Ethernet connection drops out but Windows 10 thinks there is no problem


    I have a very strange problem where randomly, perhaps once a day, my web browsers and email will fail to retrieve data from the net, yet other minor services e.g. Telegram messenger continues to be connected. Windows 10 network settings shows the connection to be working and can't troubleshoot because it finds no problem, whilst IPCONFIG commands report 'media disconnected'. I am only able to resolve the problem by rebooting the computer. The router is still connected to the Internet fine, as WiFi continues to work.


    My setup is:

    - Windows 10 PC

    - Realtek PCIe GBE Family Controller

    - Connected to router via Powerline


    Steps tried:

    - Updated Realtek driver = Fixes nothing

    - Reset Powerline adapters as I said, there has to be some kind of connection, as certain programs remain connected = Fixes nothing

    - Enable and disable all network drivers = Fixes nothing

    - Troubleshoot network connection = reports "no issues"

    - IPCONFIG = "media disconnected"

    - Connect to router dashboard = Doesn't connect


    It's as if just my browsers and email client lose their use of the network connection, whilst Windows 10 itself thinks it's still connected, but IPCONFIG thinks it isn't. Like parts of the system think they're connected and other parts think they're disconnected. This happens perhaps once a day at a random time, and can only be solved by rebooting. Then everything is fine again but given that it takes 15 minutes to reboot my computer, it can seriously disrupt my workflow.


    Any help or suggestions would be most welcome.

    Dan

    :)
     
    Dan J Nielsen, Jul 1, 2020
    #1
  2. shellz187 Win User

    Win10 ethernet connection dropping,identifying,connected then drops

    I need help with my Windows 10 HP laptop network connection issue at home

    My internet keeps cutting in and out when connected through my ethernet cable to the router/modem
    Sais connected, then disconnects, then identifying, connected, then drops again and does this every 30 seconds sometimes a little sooner or a little later

    ( I have TWC or Spectrum now lol ) When it's on wireless wifi my internet is fine

    I think the problem lies in the Properties of (TCP/IPv4) or (TCP/IPv6 )
    and has something to do with DNS or DHCP but I am not sure

    I tried unplugging all the cables and restarting the modem and computer this doesn't work neither did the trouble shooting, my Windows 8.1 laptop does not give me this problem

    I already did the netsh wlan show wlanreport in command, also I tried ipconfig /release and ipconfig /renew in the command window but still the same problem after restarting

    If you have any idea how to fix this send me an email I can also call you it would be greatly appreciated!


    Ethernet connection drops out but Windows 10 thinks there is no problem [​IMG]

    Ethernet connection drops out but Windows 10 thinks there is no problem [​IMG]

    Ethernet connection drops out but Windows 10 thinks there is no problem [​IMG]
     
    shellz187, Jul 1, 2020
    #2
  3. Windows 10 Enterprise Ethernet Connection Drops?

    I just installed and plugged in a new Windows 10 Enterprise HP box into our network and it is intermittently dropping and reconnecting the Ethernet connection. It is not reliable.

    Suggestions?
     
    hector santos, Jul 1, 2020
    #3
  4. Paolo Mag Win User

    Ethernet connection drops out but Windows 10 thinks there is no problem

    Wifi contantly dropping out

    Hi,

    We appreciate the detailed information that you have provided. Since you were able to verify that other devices are not experiencing the same issue, we'll need to elaborate the issue further. Kindly answer the questions listed below:

    • What are the troubleshooting steps have you performed so far?
    • Is this the
      article
      that you visited for troubleshooting steps?
    • When your connection is dropping out have you checked the status of your network connection? If so, is it changing when the connection drops?

    For initial troubleshooting, we recommend that you connect your laptop to your router using your Ethernet cable. This is for us to isolate the issue further.

    We'll be waiting for your reply.
     
    Paolo Mag, Jul 1, 2020
    #4
Thema:

Ethernet connection drops out but Windows 10 thinks there is no problem

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