Windows 10: Ethernet connection issues with a new computer

Discus and support Ethernet connection issues with a new computer in Windows 10 Network and Sharing to solve the problem; I have been trying to connect to the ethernet I use for my existing computer, which works great. However the new computer doesn't connect. I have... Discussion in 'Windows 10 Network and Sharing' started by AllisonDennis1, Jul 2, 2020.

  1. Ethernet connection issues with a new computer


    I have been trying to connect to the ethernet I use for my existing computer, which works great.

    However the new computer doesn't connect. I have two ethernet ports on the new computer. Neither will connect although they flash at the computer. I am also using a brand new cable but I have also tried these cable with my old computer and they work OK.


    Any idea what is happening here and how I can address it?

    Thanks

    Allison

    :)
     
    AllisonDennis1, Jul 2, 2020
    #1
  2. Mohan B P Win User

    Ethernet connection issues

    Hi,

    I realize that you are facing the issue with the Ethernet connection. Let me assist you.


    This issue might happen if the power saver option is set.

    I suggest you to follow the below troubleshooting steps and check if it helps.


    • Press Windows Key + X key and click on
      Device Manager.

    • Expand Network Adapters.

    • Right-click on the Network Adapter listed and click on
      Properties.

    • Click on Power Management tab.

    • Uncheck the Allow the computer to turn off this device to save power box and click on
      Ok.

    • Restart the computer and check if the issue is resolved.

    Hope the information helps. Kindly write back to us for further assistance on Windows. We will be happy to assist you.

    Thank you.
     
    Mohan B P, Jul 2, 2020
    #2
  3. Ethernet Connection

    Hi,



    Thank you for posting your query on Microsoft Community.



    We would like to ask additional information that will help us in resolving the issue.



    • What kind of computer are you using? Is it a desktop or a laptop?
    • Did you make any recent changes to your computer?
    • Have you tried troubleshooting the issue by yourself? If yes, what were the steps you have taken so far?


    I would suggest you to try the following and check:



    • Verify that the cable connects the modem to the wall jack is connected securely.
    • Verify that the cable connects the computer to the modem is attached securely at both ends.
    • Restart the router/modem.


    Follow the steps and let us know if it helps.
     
    JericDale Ort, Jul 2, 2020
    #3
  4. Ethernet connection issues with a new computer

    My reliable ethernet connection no longer works

    Hi Marcia,

    To better understand the query, please answer the following questions:

    • After restarting is your computer in normal mode or not?
    • Are you getting any error message?

    I suggest you to reset the modem\ router and check if the Ethernet connection works or not.

    If still the issue persist then I suggest you to follow the steps from the below article
    “Fix network connection issues” and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/fix-network-connection-issues

    Please get back to us with an update on this issue, we will be happy to assist you further.

    Thank you
     
    Karthicka_R, Jul 2, 2020
    #4
Thema:

Ethernet connection issues with a new computer

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