Windows 10: Ethernet keeps disconnecting

Discus and support Ethernet keeps disconnecting in Windows 10 Network and Sharing to solve the problem; Since upgrading to Win10 (1903 then 1909) I have had frequent disconnections on my broadband. I use a standard CAT 5 ethernet cable connected to my... Discussion in 'Windows 10 Network and Sharing' started by bendipa, Feb 13, 2020.

  1. bendipa Win User

    Ethernet keeps disconnecting


    Since upgrading to Win10 (1903 then 1909) I have had frequent disconnections on my broadband. I use a standard CAT 5 ethernet cable connected to my router, and after about 10 minutes or so of internet connectivity my broadband drops. I can still connect to the router which shows the signal apparently still going with my IP address, but pinging any website (eg Google) using cmd just gives a blank, not even a disconnected or error message. Meanwhile the internet icon in the system tray shows no internet connection.

    A reboot will return my internet connection back to normal until the next drop which could be 10-20 minutes later. I should add I do not have this issue with Win 7 or Linux. I have an onboard ethernet chip on my motherboard, but clearly there's nothing wrong there, so this issue does seem Win 10 related. Any ideas on resolving this would be welcome.

    :)
     
    bendipa, Feb 13, 2020
    #1

  2. Constantly disconnecting with ethernet cable

    Hello,

    Thank you for keeping us posted on the status of the issue.

    I suggest you to check if rolling back the Ethernet driver helps to resolve the issue. Follow the below steps.

    • First of all, Press Windows logo + R from keyboard. It will open
      RUN.
    • Now type devmgmt.msc and press Enter to open Device Manager.
    • You will see all the device list of your PC. Expand Network Adapters
    Rollback driver

    Double click on your Ethernet driver in Device Manager. Then Click on
    Driver tab and select Rollback.

    Important: If your drive is performing well and there is no error, Rollback driver button will be grayed out as an option.

    If it still does not help, I suggest you to reinstall the drivers for the Ethernet driver and check if it helps to resolve the issue.

    Note: Once you uninstall the drivers the Ethernet adapter device will be disabled and you won’t be able to connect to internet. So it is advisable to keep all the installer files as a back up in your hard drive.

    Write to us with the results for further assistance.

    Thank You.
     
    Sayan_Ghosh, Feb 13, 2020
    #2
  3. msrdude Win User
    Laptop ethernet keeps disconnecting and connecting


    i just got my new internet, modem and router. The tech hooked up everything to and it works. Laptop is connected via ethernet. The internet keeps disconnecting and connecting like every 5 to 20 mins. It would have that yellow triangle on the bottom saying no internet, then either it will come back, or i would have to disconnect the ethernet cable and re-connect it to get internet connection again.
    - It is not the modem or the router as my wifi and my ps3 (which is connected via ethernet) never disconnects.
    - It is not the wire as i have replaced it.
    - It is not a damaged port on the router as i have switched to different ports.
    - I removed every power saver on the battery options as it could be reason
    I am out of ideas. Anyone know what could be the porblem? Could it be a bad ethernet line on my laptop?
     
    msrdude, Feb 13, 2020
    #3
  4. Rose Cal Win User

    Ethernet keeps disconnecting

    ShellExperienceHost hanging during boot when ethernet disconnected

    Hi,

    It is possible that you're experiencing ShellExperienceHost hanging during boot when Ethernet is disconnected due to corruptions. To assist you better, we'd like to know which build and version of Windows 10 you're using. Are you getting
    any error messages when you tried opening/using Cortana? What troubleshooting steps you've done so far?

    In the meantime, we suggest that you follow the steps shared by Teemo Tang on this

    thread
    to troubleshoot the error ShellExperienceHost
    hanging during boot when Ethernet is disconnected.

    Keep us posted if you need additional help.
     
    Rose Cal, Feb 13, 2020
    #4
Thema:

Ethernet keeps disconnecting

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