Windows 10: Ethernet (No Internet) but i can browse, watch youtube, discord.

The problem is my windows think that I have no internet connection, and because of this I can't update my windows it will stay at "pending download", I've tried the network reset method, still not working, and I can confirm that I can't open Microsoft Store or Windows Edge.

Can someone help me?

Sorry if my English is a bit broken, I'm not a native speaker.



:)

 

Unable to access YouTube websites on Internet Explorer and Microsoft Edge on Windows 10

Hi,

As you are facing issues with accessing the YouTube on Windows browsers, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the complete error message/ error code while trying to access the web pages?
• Does this issue specific only with YouTube?
• Have you made any changes to the operating system prior to this issue?

Try the below workarounds to identify what is causing the issue:

• Try to access YouTube in different browser and check if it is working fine. This will let us know if the issue is with the website/ the Microsoft browsers.
• Also, try to access different website on Internet Explorer and Microsoft Edge.

Try the below troubleshooting steps to access the website and check if it helps.

Method 1: For Internet Explorer

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type
  troubleshooting and select it.
• Click on View all in the left pane.
• Click on Internet Explorer Performance
  and follow the onscreen instructions.

Step 2: If the issue is only on Internet Explorer and to specific website, I suggest you to view the website in compatibility view to check if the issue is confined to compatibility.

Steps to view the website in compatibility view:

• Open Internet Explorer
  and open the website.
• Click on Gear/ Settings icon at the right-top corner of the window.
• Click on Compatibility View Settings, click on Add
  to add the website and click on Close.
• Reopen the website and check if the issue persists.

Step 3: If the issue still persists, I suggest you to access the website in
InPrivate mode and check.

InPrivate Browsing enables you to surf the web without leaving a trail in Internet Explorer. This helps prevent anyone else who might be using your computer from seeing what sites you visited and what you looked at on the web. You can start InPrivate
Browsing from the New Tab page or the Safety button.

Steps to open the browser in InPrivate mode:

Open Internet Explorer, press Shift+Ctrl+P
to open the browser in InPrivate mode and try to access the website.

Method 2: For Microsoft Edge:

I suggest you to check if the Adobe Flash player is enabled on Microsoft Edge.

• Open Microsoft Edge, click on More actions
  (...) in the right-top corner of Microsoft Edge window.
• Click on Settings, scroll down and click on
  Advanced settings.
• Enable Use Adobe Flash Player
• Check if the issue persists with accessing the YouTube websites.

Hope it helps. Reply to the post with an updated status to access YouTube website on Microsoft browsers for further

assistance.

Thank you.

 

I can't turn off Restricted Mode in YouTube

Hi Haile,

• Is this issue only specific to any browser? Did you check using different browsers?

As an initial troubleshooting steps, I suggest you to clear browsing history and cookies from IE and check if this helps.

Refer the articles below:

View and delete your browsing history

http://windows.microsoft.com/en-us/...e-browsing-history-internet-explorer#ie=ie-11

Delete and manage cookies

http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11

If the issue still persists, I suggest you to contact YouTube support regarding this matter for assistance.

Here is the link: https://support.google.com/youtube/?hl=en

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Can't watch YouTube videos on widows 10

Hello Caruccja,

We regret for the inconvenience. Let me assist you to resolve the issue.

Before we proceed any further, let us know a few more details on the below questions.

• What are the troubleshooting steps you have tried till date?
• Is the issue specific while playing only YouTube videos in Microsoft Edge?
• Did you check if similar issues occur when you use Internet Explorer?

Now follow the below methods and check if it helps to resolve the issue.

Method 1

Update the existing add-ons to the latest version of Flash, Silverlight, and Java. You might have to uninstall and then reinstall the add-ons to make sure that the latest version is running correctly.

• Latest Flash download
• Latest Silverlight download
• Latest Java download

Method 2

As an initial recommendation, I suggest you clear the
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

• Open Microsoft Edge, go to More
  
  > Settings.
• Select Choose what to clear under Clear browsing data, then tick the checkbox(es) for the information that you want to clear.

Write to us with the updated status and the required information for us to be able to assist you further.

Thank You.