Windows 10: Ethernet port no longer works after upgrade to Windows 10

Discus and support Ethernet port no longer works after upgrade to Windows 10 in Windows 10 Network and Sharing to solve the problem; I recently upgraded my Dell Studio XPS 435T/9000 to windows 10 and the ethernet port no longer works. I believe I have a Realtek PCIe GbE Family... Discussion in 'Windows 10 Network and Sharing' started by Wetwurkz, Mar 7, 2021.

  1. Wetwurkz Win User

    Ethernet port no longer works after upgrade to Windows 10


    I recently upgraded my Dell Studio XPS 435T/9000 to windows 10 and the ethernet port no longer works.


    I believe I have a Realtek PCIe GbE Family Controller ethernet port but this is the current one displaying after I tried to update to a newer driver.


    All hep is appreciated. Thank you!

    :)
     
    Wetwurkz, Mar 7, 2021
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Mar 7, 2021
    #2
  3. Jakl Win User
    Ethernet port not blinking...

    possibly your ethernet port has died...

    Unless if you format/reinstall windows , and see if that way... but overall, physically take a look at the motherboard in the computer, and see if any capacitor's top's have blown open or even have a bump on them (the tops of the capacitors should be flat) . If any indication that happens, then your mobo is eventually gonna die.

    Other than that, u went through all other steps that are very known..

    **My Friends system not to long ago has the exact same issue, and there were caps blown, but only the ethernet didnt work
     
    Jakl, Mar 7, 2021
    #3
  4. Mussels Win User

    Ethernet port no longer works after upgrade to Windows 10

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Mar 7, 2021
    #4
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Ethernet port no longer works after upgrade to Windows 10

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