Windows 10: Ethernet Speed

PROBLEM:


I Updated internet speed from Spectrum to 5 gigs

The Driver can only process 1000 mbps/ or 1 GIg but I would like to process 5 Gig.

It’s over my head and I need help. Adjustment to settings, new driver, new system board, are some guesses.


Thank you in advance for a solution if one exists

David Del Vecchio

07/09/2020


SAMSUNG MODEL NP350E7C-A0IUS

· I IntelR CoreTM i7-3630QM CPU @ 2.40GHz

· OSType64BitX64

· 8GB RAM ; TWO Empty slots

· TERABYTE STORAGE

· YEAR DECEMBER 2012

· OS: WINDOWS 10 VER: 2004

DRIVER

Details about network adapter diagnosis: Network adapter Ethernet driver information: Description: Realtek PCIe GBE Family Controller Manufacturer: Realtek Provider: Realtek Version: 8.34.617.2014

Inf File Name: C:\WINDOWS\INF\oem6.inf

Inf File Date: Monday, July 21, 2014; 7:23:18 AM Section Name: RTL8168FB.ndi Hardware ID: pci\ven_10ec&dev_8168&rev_09 Instance Status Flags: 0x180200a Device Manager Status Code: 0 IfType: 6 Physical Media Type: 14

:)

 

Slow Download Speed

Hi,

Thank you for posting your query in Microsoft forums.

• I would suggest you to test the speed using any of the speed test website or app to confirm the upload and download speed.
• I also suggest you to reset the wireless router to check if that helps.
  
• You may plug in the Ethernet cable if available and check the speed.
  

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you

 

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