Windows 10: Event icons missing from the Microsoft calendar app

Hello,


I am using Windows 10 Pro Version 1809, (OS Build 17763.288) on an HP ENVY Notebook.


Recently Microsoft expanded the number of Microsoft Calendar event icons from 12 to 36 as part of a Microsoft Windows update. I do not recall the exact date of the update, but I believe it happened in November, 2018.


When there were only 12 event icons to choose from, they were all always visible.


Now, sometimes I see 3 rows of 12 icons each, for a total of 36 icons, and other times I see none, or just 3 in the bottom right of the third row, or 21 as I am currently viewing, as shown below:





These icons appear, or I should say disappear, erratically. I can never depend that they will all be available.


Five days ago I called Microsoft Customer Support, spent almost 2 hours speaking with an agent who remotely logged onto my notebook, and eventually recommended reinstalling Windows 10 Pro, saying that this issue has been previously observed, and reinstalling the OS would correct it. That was not the case.


It took almost 4 hours for windows 10 Pro to be reinstalled.


Afterwards, the same issue persisted, exactly as it was when I called Microsoft Customer support, with only the bottom right 3 icons present. The other spaces were blank.


The number of visible icons for calendar events often varies daily, each time I turn on my computer.


My hunch is that this may be a Microsoft server problem.

Does anyone here have any suggestions on how to fix this issue?


Thank you for your help.


Cheers,

Ectophile



***Modified title from: How to Fix Missing Microsoft Calendar Event Icons? - Please Help***

:)

 

Calendar events missing in App

Hello,

One possible reason why you lost the events you set up 12 days in the past and 13 days in the future is due to some recent changes you made either with the account you signed in, or in the Calendar app settings. To help you restore the missing events in
your Calendar App, kindly supplement us with more information by answering these questions:

• Were there any changes made with the account you signed in, or in the Calendar app settings prior to the issue?
  
• When did you notice that there are missing events?
• Did this issue happen before?
• What are the steps that you have done in an attempt to resolve the issue?

We look forward to your prompt reply.

 

Calendar events missing in App

1) No

2) 6/9/2017

3) No

4) a) Close Calendar and re-open. b) Wait a few minutes. c)Reboot computer and try again the next day. d) Ask for Microsoft for help on this forum.

 

Calendar events missing in App

The reason why there might be due to a sync issue in the Mail and the Calendar app, we recommend that you follow the steps provided in the article below. The article provides the steps in resolving sync issues in Mail and Calendar apps in Windows 10.

Resolve sync issues in Mail and Calendar apps in Windows 10

Check if there are still missing events.

Your response will be highly appreciated.