Windows 10: Event ID 137 Kernel-Power alert after sleep state

Greetings community,


I have just 2 days ago upgraded from Windows 7 to a Clean install of Windows 10 using the Installation tool & USB thumbdrive technique, removing the existing operating system & partitions. The installation went flawlessly.

Since then I have been getting this event error below when the PC is awakened from a sleep state. I have never ever seen this error in Windows 7 before the upgrade to Windows 10. I was wondering if anyone could shed some light on what be the issue and possibly how to solve.

My computer is an [ HP Pavilion P7-1380T ] with an Intel Core I5-3570 CPU @ 3.40 GHz. I have checked with HP, and it appears there was NO Windows 10 compatibility testing ever performed for this model, so I don't know if it is or not. This HP model was marketed sometime late in 2012 according to my BIOS & firmware information. I have ran the Intel CPU diagnostics utility, & the processor passed all tests with flying colors. Also, the CPU core speed has not changed, all cores are still running at the normal 3.4 and 3.7GHz.


Any assistance is very much appreciated !

Thank you,

IndyIce

______________________________________________________________________________________________________________________________________________________________


Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2/10/2020 5:18:28 AM
Event ID: 137
Task Category: None
Level: Error
Keywords: 1024,4
User: N/A
Computer: WINDOWS-10-PC
Description:
The system firmware has changed the processor's memory type range registers MTRRs across a sleep state transition S4. This can result in reduced resume performance.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>137</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000404</Keywords>
<TimeCreated SystemTime="2020-02-10T10:18:28.343886800Z" />
<EventRecordID>1487</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="5508" />
<Channel>System</Channel>
<Computer>WINDOWS-10U-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="SleepState">4</Data>
</EventData>
</Event>

:)

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

restart and kernel-power event

Hi,



The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was not shut
down cleanly, a Kernel Power Event 41 message is generated.



Try this, see if it works for you:

• Go to "Settings"
• Select "System"
• Select "Power and Sleep"
• Select "Additional Power Settings"
• Select "Choose what the power buttons do"
• Select "Change settings currently available"
• Ensure that "Turn on fast start up" is deselected (unticked)
• Click on "Save Changes"

Restart your computer after performing the steps.



Let us know if the above steps resolved the issue.

 

Kernel-Power Event ID 41 Task 63

Hello,

The kernel power event ID 41 error may happen when the computer is shut down, or it restarts unexpectedly.

To help resolve your concern, kindly follow the steps created by Nyima Yonten on this

post.

Do let us know if you need further assistance.