Windows 10: event viewer error ID1000 UpdateAssistance.exe

Discus and support event viewer error ID1000 UpdateAssistance.exe in Windows 10 Support to solve the problem; Hi, looking at event viewer errors from new 1809 I noticed this error every day 10:30 Faulting application name: UpdateAssistant.exe, version:... Discussion in 'Windows 10 Support' started by EdKiefer, Oct 6, 2018.

  1. EdKiefer Win User

    event viewer error ID1000 UpdateAssistance.exe

    Hi, looking at event viewer errors from new 1809 I noticed this error every day 10:30
    Faulting application name: UpdateAssistant.exe, version: 10.0.14393.10022, time stamp: 0x5aa20093
    Faulting module name: ntdll.dll, version: 10.0.17763.1, time stamp: 0xa369e897
    Exception code: 0xc0000409
    Fault offset: 0x000000000008f10f
    Faulting process id: 0x91c
    Faulting application start time: 0x01d45d83cf299988
    Faulting application path: C:\WINDOWS\UpdateAssistant\UpdateAssistant.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report Id: 0be905f0-64cb-418f-8a74-4aaa9f143fdd
    Faulting package full name:
    Faulting package-relative application ID:

    Now looking deeper I found two folders in window (C:\Windows\UpdateAssistant and C:\Windows\UpdateAssistantV2 (this one empty)).
    I also noticed 3 task schedules in windows UpdateOrchestrator
    1)UpdateAssistance, ready, multiple triggers, log on,
    2)UpdateAssistanceCalendarRun, ready, Trigger 10:30AM everyday,
    2)UpdateAssistanceWakeupRun, ready, trigger 1:00AM everyday.

    So the UpdateAssistance.exe in Windows\UpdateAssistance folder is version 10.0.14393.10022 so this is a really old windows version. I think I used Update Assistance once when WU didn't give me the upgrade.

    So it looks like disabling the one task schedule at 10:30 would stop the error but now I wonder if anyone knows is it safe to just disable all three of those tasks and remove the UpdateAssistance folder from windows.

    I am not 100% if it is used by any other part of windows that would affect normal WU from working.

    PS: I have nothing listed in Installed program files or any old upgrade folders in C:\

    EdKiefer, Oct 6, 2018
  2. spike47 Win User

    Error in event viewer


    I keep geting the following in the Event viewer ,
    The description for Event ID (4) in source ( SuperProServer ) cannot be found . the local computer may not have the necessary registry information or message DLL files to display message from a remote computer . You may be able to use /AUXSOURCE= flag to retrieve this description . The following information is part of the event, The event log file is corrupt .

    has anyone any ideas has to what this means .

    spike47, Oct 6, 2018


    There are instances that Event Viewer errors can be harmless due to the reason that it's only being listed on your Event Viewer logs for documentation purposes during the upgrade process. For us to properly assist you in figuring out if you're in the same
    situation, we'd like to clarify the following details:

    • Are you encountering any performance related issues?

    • Are there any applications or programs that do not work as expected? If so, which are those?

    • Can you send us a screenshot of the errors you're seeing?

    Your reply is greatly appreciated.
    Dhavelyn Mer, Oct 6, 2018
  4. James01 Win User

    event viewer error ID1000 UpdateAssistance.exe

    ATi Tool error in Event Viewer

    I uninstalled ATI Tool about a month ago, yet there are still ATI Tool related error messages sprinkled throughout my Event Viewer. This is what the error is:

    "The following boot-start or system-start driver(s) failed to load:

    Why is it there? Has ATI Tool not uninstalled correctly? *Bang Head :banghead:

    Help please.
    James01, Oct 6, 2018

event viewer error ID1000 UpdateAssistance.exe

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