Windows 10: Every Reboot , My second monitor is disabled , ever since update month ago.

I got a windows update a several weeks ago. I had no choice in the matter. When all was said and done , performance was slightly worse and now I have a reoccurring display problem. My extend dual monitor setup goes back to single monitor , with the second monitor recognized but disabled. When I enable it , all the color information is remembered but the Hz is reset. It is really inconvenient and I cannot rollback the update because its been more than 10 days. Why must these updates that suck be forced upon us? You do realize we pay for this garbage? Can I have my money back? Can you please fix this garbage? Something? Hello?


Running Laptop , sager , 16 g ddr4 ,i7 6600k , nvidia 1070 , all ssd hd , win10 , version 1809 build 17763.914

:)

 

Second monitor not detected after update

Hi Tom,

There are several reasons that could have caused the issue you are experiencing. One of these is the update you previously performed in Windows, either it was not configured properly by the system or the update components were corrupted. Kindly answer the
following questions for clarification:

• Have you tried updating the monitor and display drivers?
• Have you tried to use another user profile to check if the issue re-occurs?

Furthermore, we suggest that you add the other monitor manually. This is to ensure that the second monitor is still connected after the update. Here are the steps:

• Type connected devices and open Connected Devices on the
  Windows Search bar.
• Click Add devices.
• Select the Second screen.
• Pick one of the 3 options: Duplicate, Extend, and the Second screen only.
• The Duplicate option will duplicate the primary display to secondary display.
• The Extend option will unite two monitors so you can use them both as one.
• The Second screen only option will, obviously, disable primary and use only the secondary monitor.
• Once you’ve chosen the preferred mode, save changes.

We're looking forward to your response.

 

Second monitor screen resolution problem

Hi,

For us to properly isolate the issue with your second monitor screen resolution, we would like to know the following:

• 
  Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
  
• 
  When did the issue first begin?
  
• 
  To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
  

In the meantime, we suggest that you try resetting your monitor settings, and check if the issue still persists. You may refer to your monitor on how to reset it.

We look forward to your response.

 

One Monitor running on a 2 monitor display, cant disable the second monitor. Help?

Hi,

If you can't access the Display settings, it means that it appears on the second monitor which you don't have. This happens if Windows is not back to the primary desktop.

We found an article similar with your concern. We suggest following the troubleshooting steps provided by SpiritX MS MVP on this

thread. It will guide you on how to disable the second display.

Don't hesitate to get back to us if you need further assistance.